HoneyBook makes it easy to communicate and collaborate with your clients and vendors. We ensure all communications are safe, secure, and have top deliverability to your clients.
All of your client-related messages are aggregated into your HoneyBook activity stream so you have a centralized place for all your communication. You can send messages or files via the activity stream in a workspace to all participants. All client replies show up via email and your feed, and all documents are visible to anybody who is subsequently added to a workspace.
You can even set notifications to flag you if an email you’ve sent via HoneyBook with a file attached to it remains unread for 1, 2, 3, or 7 days.
We’re proud to say that the deliverability rate for all HoneyBook emails is 99.8% and our domain & IP reputation are rated HIGH: 100% by Google’s Postmaster! You can feel confident that the emails you send through HoneyBook are securely delivered to your client.
Deliverability measures the success at which an email gets into recipients’ inboxes. It involves anything that touches email delivery, like ISPs, MTAs, throttling, bounces, bulking, and spam issues.
Domain and IP reputation gives a sense of whether the Gmail spam filter might mark emails from that Domain or IP as spam or not.
FAQ: Why can’t I send emails from my personal email account?
We are working on building the freedom to send emails from your own email address. It is our top priority to keep your business safe, so we won’t be taking any shortcuts here!
If you’re considering alternatives, here’s why you should NEVER allow less secure apps to access your personal email account without Authentication from your mail server: your credentials (and your business) will be at risk!
Lots of things can go wrong when you give your password to a third party:
- the third party might keep the credentials in storage without telling you (big risk in the event of a data breach or hack)
- they might use your credentials for purposes outside the stated scope of the application
- they might send your credentials over a network without encryption
Thank you for being a part of the HoneyBook family, and stay tuned for an update on email capabilities shortly 🙂
Questions? Email us at [email protected]!