Your business deserves the best.

March 21st, 2017 | by HoneyBook

Great business management software can help you save hundreds of hours a year on client management, book clients faster than ever before, and keep your business safe and secure. Understanding all the different features and benefits and how they apply to your business can be challenging, so we went ahead and summarized why we think HoneyBook is the best thing to ever happen to your business.

We back your business with the full weight of our expert team of pros: 24/7 security engineers across two continents, world-class support, plus an amazing community of creatives supporting each other in building the business they love.

Our checklist:

  • Is your business safe, secure, supported?
  • Does your personal brand shine through an extraordinary client experience?
  • Do you have control of your business, no matter where you are?

Security is a game changer…

Step 1 in any evaluation has to be the stability and security of the platform. After all, you’re trusting your business management software with your brand, your clients, your banking details, and often your email login credentials! 

We don’t take any chances.

Our fraud-watch team monitors every payment for suspicious behavior and proactively alerts you so you can transact with peace of mind. HoneyBook has saved members (creatives like you) tens of thousands in potential losses  ($$$).

We’re also the only business management solution for creatives that acts as the merchant service provider on your behalf when dealing with payment processors (like Stripe). Unlike other payment processors, we will never pull funds right out of your account the second a client dispute comes in. Our team partners with you to collect evidence and craft a response to your client’s bank that gives you the best chance of winning the dispute. We know every dollar counts and how important it is to plan ahead, prepare, and not go through it alone.

With teams of engineers across two continents, you get around-the-clock 24/7 coverage ensuring all systems are online and ready for anything — platform, client-side, payments, emails. In fact, from February 2016 to February 2017, HoneyBook systems were online and available 99.97% of the time (uptime), and 99.8% of emails were successfully delivered (deliverability)!

We would never risk your safety. We don’t store any sensitive member data that can be used to compromise you. One example is our secure email integration with Gmail. It ensures you can send HoneyBook emails through your personal email, without ever putting your login credentials in jeopardy.

This isn’t a hobby for us! We’ve been around for over 4 years, and have nearly $50 million in venture capital investment, so you get a reliable company with a lot of experience in how to do it right.

Your brand. Your voice. Your client experience…

You work hard to build an amazing brand and creative identity. We don’t want to get in the way! Instead, we want to help every client receive the same, amazing experience from start to finish.

From your contact form, to your emails, to your proposals, you’re able to customize HoneyBook to your brand. Upload your favorite brand images, your logo, and select your colors to ensure your brand is represented in every client interaction.

Customize your client communication and task automation. Draft messages once and set up automations to ensure you never let an inquiry go unanswered or let a client fall through the cracks. With our secure Gmail integration, you can even send email right from your business address.

A platform that’s always on and always accessible…

To us, it is simple. We’re your home for all things business, so we need to make sure your business is accessible to you from anywhere, at any time.

With the HoneyBook mobile app, you can access all client details and files from anywhere, including locations that don’t have internet access for day-of events. Plus, you’ll get notifications even when on the go so you can respond within the hour – and increase your chances of winning the booking (by up to 60x!).

We also know your business doesn’t take a day off, so neither do we. Our concierge team is available to you 7 days a week so you’re always taken care of and your questions always get answered. Our amazing member community is eager to jump in and share tips and tricks via our Facebook group, too!

Sometimes, the support you need can only come from a community of creatives. Through The Rising Tide Society and TuesdaysTogether, HoneyBook provides education, access to thought leaders, and live forums to connect with one another. Creatives that support each other 24/7 in the spirit of #communityovercompetition.

Still thinking?

For HoneyBook, it is in our DNA to put your business first and go the extra mile for you. We put the weight of our entire expert team behind your business — from security pros, to acclaimed designers, to world-class support. And we wouldn’t have it any other way.

We stand by our promise, so we have a 60-day money back guarantee.

P.S. Our amazing team will get you setup in no time at all so there’s no need to wait until you’ve got a 2 week vacation to get started…who’s got 2 weeks to spare, and would you really want to spend them setting up software?

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