{"id":34152,"date":"2021-06-29T19:37:30","date_gmt":"2021-06-30T02:37:30","guid":{"rendered":"https:\/\/honeybook.site.strattic.io\/?p=34152"},"modified":"2023-01-25T14:08:50","modified_gmt":"2023-01-25T22:08:50","slug":"common-workflow-mistakes","status":"publish","type":"post","link":"https:\/\/www.honeybook.com\/blog\/common-workflow-mistakes","title":{"rendered":"3 Common Automation Mistakes and How to Avoid Them"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em><a href=\"https:\/\/pros.honeybook.com\/?utm_source=blog&amp;utm_medium=Content&amp;utm_campaign=3_Common_Automation_Mistakes_and_How_to_Avoid_Them\">HoneyBook Pro Regina Martinez<\/a>&nbsp;covers the top three mistakes she sees business owners making when setting up automations.&nbsp; Learn how to avoid them and get the most out of automating your processes in HoneyBook.<\/em><\/p>\n\n\n\n<p>Setting up Automations with HoneyBook\u2019s&nbsp;<a href=\"https:\/\/www.honeybook.com\/automations\">client workflow automation software<\/a>&nbsp;is almost like having a virtual assistant by your side to move clients through your booking process and&nbsp;help you streamline your clientflows&nbsp;(and doesn\u2019t that sound great!). When used correctly, implementing automation can take a lot of admin work and repetitive tasks off your plate and empower you to spend more time on more valuable tasks.<\/p>\n\n\n\n<p>Though workflows are specific to each business, everyone can benefit from simple setup tips and best practices. Learn from systems strategist and <a href=\"https:\/\/pros.honeybook.com\/?utm_source=blog&amp;utm_medium=Content&amp;utm_campaign=3_Common_Automation_Mistakes_and_How_to_Avoid_Them\">HoneyBook Pro<\/a>&nbsp;Regina Martinez&nbsp;about the three common automated workflow mistakes she sees business owners make and how you can avoid them to save time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Making Your Automation Too Complicated<\/h2>\n\n\n\n<p>To get the most out of your automations, they don\u2019t need to be complicated processes with 47 steps. Instead, you can usually make the most out of something simple and effective. If you haven\u2019t set up your automations yet or you\u2019re looking to refine them, go with something straightforward. Regina\u2019s \u201cCore 5\u201d automation includes five simple steps to move clients from inquiry to project completion:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Send a brochure after activating the automation<\/li>\n\n\n\n<li>Send an email immediately after the client makes a selection from the brochure<\/li>\n\n\n\n<li>Send an email immediately after the first payment<\/li>\n\n\n\n<li>Email the client one week after the project begins to check-in<\/li>\n\n\n\n<li>Email the client one day after the project ends to thank them and request a testimonial<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automation-example-1-1024x614.jpg\" alt=\"Example of a HoneyBook automation\" class=\"wp-image-81873\" srcset=\"https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automation-example-1-1024x614.jpg 1024w, https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automation-example-1-300x180.jpg 300w, https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automation-example-1-768x461.jpg 768w, https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automation-example-1-1536x922.jpg 1536w, https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automation-example-1.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Regina\u2019s CORE 5 Automation covers everything from the inquiry to the post-project thank you email.<\/figcaption><\/figure>\n\n\n\n<p>Just like that, these five steps will help you automate the entire booking process from service selection all the way through to project completion. You no longer have to worry about sending emails!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Neglecting Follow-Up Emails<\/h2>\n\n\n\n<p>Another common automation mistake is neglecting to set up automated follow-up emails. How many of us have sent out an email only to forget about it weeks later because we never got a response? It happens all the time. Gently but consistently nudging your clients and leads when you need to can be the difference between starting a new project or losing a potential client.&nbsp;<\/p>\n\n\n\n<p>Using <a class=\"wpil_keyword_link\" href=\"https:\/\/www.honeybook.com\/blog\/honeybook-automations\" target=\"_blank\" rel=\"noopener\" title=\"HoneyBook Automations\" data-wpil-keyword-link=\"linked\">HoneyBook Automations<\/a>, you can set up automated emails for a variety of needs. If they haven\u2019t responded to a brochure or proposal using HoneyBook\u2019s&nbsp;<a href=\"https:\/\/www.honeybook.com\/proposal-software\">proposal software<\/a>, it\u2019s a good idea to follow up after a few days. You can also set up <a class=\"wpil_keyword_link\" href=\"https:\/\/www.honeybook.com\/payment-reminders\" target=\"_blank\" rel=\"noopener\" title=\"payment reminders\" data-wpil-keyword-link=\"linked\">payment reminders<\/a> to save you time and headaches.&nbsp;<\/p>\n\n\n\n<p>If you\u2019re nervous about automating emails that need to be customized for each client, you can set up an automation strategy which includes your emails being approved before they get sent. That way, you\u2019ll still get a notification when it\u2019s time for the email to go out, but you can quickly review it and make any necessary changes before sending.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automated-email-1024x614.jpg\" alt=\"Example of an automated email\" class=\"wp-image-81875\" srcset=\"https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automated-email-1024x614.jpg 1024w, https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automated-email-300x180.jpg 300w, https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automated-email-768x461.jpg 768w, https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automated-email-1536x922.jpg 1536w, https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2021\/06\/automated-email.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">With any automations, you\u2019ll always be able to approve the action before sending if you want to edit before it goes out.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. Not Attaching an Automation to Your Contact Form<\/h2>\n\n\n\n<p>One of the best places to automate your process is at the initial inquiry. Spending too much time before responding back to your leads might make them search for someone else\u2019s services. With HoneyBook, you can always move your inquiries into an automation by syncing with your contact form.<\/p>\n\n\n\n<p>When you\u2019re setting up an automation, just be sure to assign it to a project type and to run initial automated testing. Whenever someone fills out your contact form and selects a project type, it\u2019ll trigger your automation. The next steps are up to you\u2013you can create specific automations for each project type to send out tailored brochures or link to HoneyBook\u2019s&nbsp;<a href=\"https:\/\/www.honeybook.com\/meeting-scheduler\">online meeting scheduler<\/a>&nbsp;for easy scheduling, or even implement an automated booking process.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Build Your Automations<\/h2>\n\n\n\n<p>Don\u2019t let automations intimidate you! As long as you start with a simple process, you can identify the gaps and continue to build more steps that help you save time, reduce costs and implement smooth business processes. Through building out automation, you can make sure your clients are moving along their project timelines and feeling nurtured throughout the process, resulting in long term solid client relationships.&nbsp;<\/p>\n\n\n\n<p>Download Regina\u2019s free quick-start&nbsp;<a href=\"https:\/\/reginamartinez.com\/basicworkflow\">workflow&nbsp;<\/a>automation checklist to start your investment in automation today.&nbsp;<a href=\"https:\/\/pros.honeybook.com\/pros\/regina-martinez\">Work with Regina<\/a>&nbsp;one-on-one to optimize your HoneyBook account and ensure you\u2019re making the most out of our complete suite of business tools. To meet more systems specialists, check out our&nbsp;<a href=\"https:\/\/pros.honeybook.com\/\">HoneyBook Pros<\/a>&nbsp;program. Like Regina\u2019s expertise with automations, they\u2019ll help you ramp up your account to meet your specific business goals.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Work With Regina to Automate Your Process<\/h2>\n\n\n\n<p>Looking for automation support? <a href=\"https:\/\/pros.honeybook.com\/?utm_source=blog&amp;utm_medium=Content&amp;utm_campaign=3_Common_Automation_Mistakes_and_How_to_Avoid_Them\">HoneyBook Pro<\/a> Regina Martinex will get you set up for success with account configuration, optimization and more.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><em><em>HoneyBook, the best&nbsp;<\/em><a href=\"https:\/\/www.honeybook.com\/blog\/best-crm-for-one-person-business\" target=\"_blank\" rel=\"noreferrer noopener\"><em>crm for solopreneurs<\/em><\/a><em>, streamlines everything you need&nbsp;to manage your business into one place. Manage projects, book clients, send an&nbsp;<\/em><a href=\"https:\/\/www.honeybook.com\/online-invoices\" target=\"_blank\" rel=\"noreferrer noopener\"><em>online invoice<\/em><\/a><em>&nbsp;and get paid through our&nbsp;<\/em><a href=\"https:\/\/www.honeybook.com\/online-payment-software\" target=\"_blank\" rel=\"noreferrer noopener\"><em>online payment software<\/em><\/a><em>. Now peace of mind comes with just one login.<\/em><\/em><\/p>\n\n\n\n<p><em>This post was updated in August 2021 when the HoneyBook Workflow tool was renamed to Automations. The&nbsp;<a href=\"https:\/\/www.honeybook.com\/automations\">HoneyBook Automations tool<\/a>&nbsp;maintains the same functionality with the ability to automate communications, tasks and more. For more information about the Automations update, check our&nbsp;<a href=\"https:\/\/www.honeybook.com\/blog\/new-honeybook-features-august-2021\">August 2021 Release Notes<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>HoneyBook Pro Regina Martinez&nbsp;covers the top three mistakes she sees business owners making when setting up automations.&nbsp; Learn how to avoid them and get the most out of automating your processes in HoneyBook. Setting up Automations with HoneyBook\u2019s&nbsp;client workflow automation software&nbsp;is almost like having a virtual assistant by your side to move clients through your [&hellip;]<\/p>\n","protected":false},"author":213,"featured_media":74252,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[454],"tags":[341],"class_list":["post-34152","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-honeybook-how-tos","tag-automation"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2022\/03\/automation-mistakes-feature-1.png",588,455,false],"thumbnail":["https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2022\/03\/automation-mistakes-feature-1-150x150.png",150,150,true],"medium":["https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2022\/03\/automation-mistakes-feature-1-300x232.png",300,232,true],"medium_large":["https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2022\/03\/automation-mistakes-feature-1.png",588,455,false],"large":["https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2022\/03\/automation-mistakes-feature-1.png",588,455,false],"1536x1536":["https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2022\/03\/automation-mistakes-feature-1.png",588,455,false],"2048x2048":["https:\/\/www.honeybook.com\/blog\/wp-content\/uploads\/2022\/03\/automation-mistakes-feature-1.png",588,455,false]},"post_excerpt_stackable_v2":"<p>HoneyBook Pro Regina Martinez&nbsp;covers the top three mistakes she sees business owners making when setting up automations.&nbsp; Learn how to avoid them and get the most out of automating your processes in HoneyBook. Setting up Automations with HoneyBook\u2019s&nbsp;client workflow automation software&nbsp;is almost like having a virtual assistant by your side to move clients through your booking process and&nbsp;help you streamline your clientflows&nbsp;(and doesn\u2019t that sound great!). When used correctly, implementing automation can take a lot of admin work and repetitive tasks off your plate and empower you to spend more time on more valuable tasks. Though workflows are specific to&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/www.honeybook.com\/blog\/category\/honeybook-how-tos\" rel=\"category tag\">HoneyBook how to's<\/a>","author_info_v2":{"name":"HoneyBook","url":"https:\/\/www.honeybook.com\/blog\/author\/honeybook"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Common Automation Mistakes &amp; How to Avoid Them | HoneyBook<\/title>\n<meta name=\"description\" content=\"Our guide to the top 3 most common automation mistakes when setting them up, and how to get the most out of automating your processes with HoneyBook.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.honeybook.com\/blog\/common-workflow-mistakes\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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