HoneyBook Business Phone &

No, SMS isn’t included in your membership, but you can add it on for just $8/month.

The base package costs $8/month and includes a business phone number, 300 SMS messages, phone calls, and unlimited team members. If you need more messages, you can add them for an additional fee. Note that each brand needs its own phone line, billed at $8/month per line.

Yes. You’ll be able to choose your own phone number, and your dedicated line will support both outgoing and incoming phone calls and SMS in the US and Canada.

It typically takes 2–3 minutes to register. You’ll choose a toll-free business number, add your EIN or Tax ID, and register your number for SMS messaging. This registration is required by U.S. carriers to verify your business and help prevent spam. After you submit your registration, carrier approval can typically take between 1 and 10 business days. Once approved, you’ll receive a notification in HoneyBook.

Before you can send and receive texts from your business phone number, carriers need to verify your business. This helps prevent spam, protect recipients, and reduce the chances of your messages being blocked or filtered. Registrations are typically completed within 1–10 business days, depending on carrier review times. If the information submitted doesn’t match the records used for verification, you’ll need to resubmit it, which may extend the timeline.