As a payment processor, HoneyBook’s online payment software has some of the most competitive rates on the market, with processing fees as low as 2.9% + 25¢ for card payments OR 1.5% for ACH payments. Only one fee is applied, depending on how your client pays. There are never any hidden fees for things like international or premium brand cards, and no fees for depositing payments to your bank account.

Yes — we directly deposit funds into your account! That means as a small business owner whose time is valuable, you don’t have to manually hit a ‘Payout’ button over and over again. Plus, HoneyBook’s Bookkeeping tool allows you to easily track all paid, upcoming and outstanding payments and even zoom in to see payments’ estimated deposit date.

In an effort to keep all your business information in one place, HoneyBook acts as the payment processor for any credit card or ACH (bank transfer) payments you receive. At the moment, we're not able to process payments through HoneyBook using personal accounts with PayPal, Stripe, Venmo, etc. If you do need to accept any payments made outside of HoneyBook (via cash, check, or another method), you can easily mark those payments as paid within HoneyBook.

Currently there is not a built-in way to pass the processing fees along to your clients. We recommend researching your state's laws on the matter, or speaking with a financial professional—in many states, it is illegal to pass processing fees on to a client. If you live in a state where it is legal, it's possible to add these charges as line items in your Invoices or Proposals. However, again, we'd recommend researching your state's requirements on messaging this to your clients, as the requirements may vary.

Client disputes can be scary, but here’s the good news — we work with you to understand the situation instead of automatically refunding your client. Our disputes team will contact you to get relevant details from you in order to resolve the situation in the best way possible.

Clients will receive an email from you with a secure link to the online invoice. That link opens the invoice on their phone or desktop (no login or password required).

They’ll review the invoice as you’ve created it in HoneyBook, and then the payment screen will take it from there. Invoices can include your logo, business name, payment details, and the option to opt into Autopay (if you enabled it).

Once the payment has been made, you will receive your funds instantly, there is no waiting days for a transfer. Invoicing with Honeybook is as simple as that.

Yes, we are proud to offer in-house fraud monitoring. Our in-house fraud team and automated systems monitor all payments to help prevent unauthorized or risky payments. When your clients pay using HoneyBook you can have peace of mind knowing their payments are safe and secure.

Absolutely. Integrating QuickBooks Online automatically syncs your HoneyBook payments with your QuickBooks account.
Here’s how it works:

When clients pay you through HoneyBook, the integration automatically creates an invoice and payment in QuickBooks.

As deposits land in your bank account, those payments will appear in your banking section of QuickBooks. We also account for transaction fees for you. After you've matched a payment, you can view all transaction fees from the Expenses section in QuickBooks.

With Instant Deposit, you can transfer and access funds in minutes (if not seconds) rather than the usual 2-3 business days. Plus, Instant Deposits are available all day, every day, which means no more long waits for money over the weekends. Any credit card payment up to $5,000 made via HoneyBook is eligible for instant deposit. Transfers have a low 1% transfer fee ($5 minimum).

Invoice reminder software is crucial for streamlining billing processes, ensuring timely payments, and maintaining cash flow. It automates the sending of payment reminders to clients before and after due dates, reducing the manual effort required and minimizing the risk of late or missed payments. This automation helps businesses focus on their core activities instead of chasing payments, thus enhancing operational efficiency and client relations.