It’s The Dream: to build a business that sustains itself in sales simply because clients are shouting your name from the rooftops. How do you get there?
Two words: Client Relationships. This guide features words of wisdom from the experts on how to serve your clients beyond their expectations in a way that builds your business for the long haul (and saves your sanity along the way). We’ve included everything from building client relationships through workflows and quality communication to surprising and delighting them at every turn simply by intentionally asking for and listening to feedback.
How to Manage Client Relationships and Avoid Being at the “Beck and Call”of Every Client Whim
3 Experiences to Maximize Client Relationships that Guarantee Referrals
5 Ways To Lock Down Client Loyalty AFTER Your Services
Pairing Customer Service with Technology
Fostering Client Relationships with Branded Gifts
Top 3 Gifting Tactics to Take Your Client Relationships to the Next Level
How to Manage Client Relationships and Avoid Being at the “Beck and Call”of Every Client Whim // by Alicia Bauer
There’s a fine line between going above and beyond to serve your clients and hitting burnout faster than you can say, “Sure, I can do that for you!” Alicia shares how to build quality client relationships without sacrificing your sanity through setting boundaries and sticking to them. Download the guide.
3 Experiences to Maximize Client Relationships that Guarantee Referrals // by Phylicia Bernard
Quality client relationships result in referrals which then result in more quality client relationships. It’s a cycle that can be boiled down to a science, and Phylicia Bernard is giving you her tried and true tips to ensure you are maximizing your referrability as you serve your current clients. Download the guide.
5 Ways To Lock Down Client Loyalty AFTER Your Services // by Quianna Marie
The magic of serving your clients does not only exist during your time together. Sometimes the most meaningful client relationships are the ones that extend past your project date. Quianna shares how it’s not only beneficial to stay in touch with clients for community’s sake, but it can also provide valuable data for improvement and return business down the road. Download the guide.
Pairing Customer Service with Technology // by Keith Phillips
“Personal touch” and “individualization” seem to be the antithesis of technology in many ways. But they don’t have to be. With tips on how to communicate regularly, streamline processes, and consistently gather feedback, Keith emphasizes the fact that technology can act like a personal assistant in business to help you build better, and less draining, client relationships. Download the guide.
Fostering Client Relationships with Branded Gifts// by Alicia Betz
Gifting seems like a nice idea, but when it comes down to it, crafting a gift for your client that is personalized and intentional can be overwhelming. In her article, Alicia breaks down the elements behind a quality gift to foster client relationships and communicate gratitude during your process together. Download the guide.
Top 3 Gifting Tactics to Take Your Client Relationships to the Next Level// by Andria Wohlrab
So, you already give gifts to your clients, right? But maybe you’re wondering, “How can I step up my game and make them feel like this gift was put together just for them?” Greetabl’s Andria Wohlrab, shares her best advice on how to up-level your gift giving and skyrocket your client relationships from acquaintances and collaborators to best friends forever. Download the guide.