Inclusivity Policy & Community Guidelines

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Lift All Boats Policy for Online Community Spaces

Leadership Policy for HoneyBook Educators

Leadership Policy for Rising Tide Leaders

User-Generated Content Policy

 

Our mission is to empower business owners to rise together doing what they love in the spirit of #CommunityOverCompetition. In pursuit of our vision, we are guided by five core values.

Our five core values:

  • People Come First
  • We Go The Extra Mile
  • We Love What We Do 
  • We Are Fearless 
  • We Are Family

These values come to life in our communities and we are committed to cultivating diverse, inclusive and equitable spaces where all people, voices and experiences are welcome and heard. 

What diverse, inclusive and equitable spaces mean to us:

  • Cultivating diverse spaces means making sure our communities are representative of different identities, backgrounds, and perspectives. 
  • Cultivating inclusive spaces means those differences are celebrated as strengths that support each other.
  • Cultivating equitable spaces means an individual’s place, perspective and participation is valued and there is just and fair treatment, access, and opportunity.

To ensure our community members can connect, learn and support one another in their business journey, we have zero-tolerance for any of the following behaviors online or in-person.

Zero-tolerance for:

  • Hate or discrimination 
  • Intimidation or bullying
  • Harassment of any kind
  • Plagiarism 

We expect anyone affiliated with HoneyBook and/or Rising Tide, including members of our HoneyBook Educator program, Rising Tide chapter leaders and/or partners, to abide by these values in both life and business. 

This also applies to any group that is affiliated with either HoneyBook, Rising Tide or TuesdaysTogether in any way. This includes but is not limited to the Rising Tide Society Facebook group, the HoneyBook Community Facebook group, the HoneyBook Educator Facebook group and local TuesdaysTogether chapter Facebook groups. As such, we have a specific Lift All Boats policy to ensure the safety of every member of our community in our online spaces.

HoneyBook users are encouraged to review our Terms of Service, Privacy and Data Protection Policy

Lift All Boats Policy for Online Community Spaces

Our Facebook groups exist to provide a space for small business owners to ask questions, seek advice, explore new HoneyBook features and find educational resources. Our goal is to foster communities where you can help one another grow and thrive in business by sharing education, support and accessible tools. 

We believe that we are not here to tear each other down; we are here to lift each other up. It’s with that mindset that we created our Lift All Boats policy for online community spaces. 

What does it mean to Lift All Boats?

This looks like providing support, education and guidance to industry peers as they build a business that they love. We believe in inclusivity, being better together and empowerment through education. 

The Lift All Boats guidelines are used to ensure that each post in any of our communities is consistent with our core values and aims to lift others in the community up. These are the same guidelines that we use to approve posts before they are posted publicly in any of our Facebook groups. 

Do

  • Hold one another in high regard, assume best intent and treat other members with respect
  • Respect the privacy of others
  • Provide education, support and accessible tools that entrepreneurs can use to build businesses that they love
  • Ask business-related or HoneyBook related questions, discuss monthly TuesdaysTogether topics and swap business advice
  • Engage in healthy and robust conversations about business-related topics 

Don’t

  • We don’t allow posts that are inherently negative. Do not use this space to bash (call out by name, criticize or target) clients, community members (HoneyBook or Rising Tide) or industry peers
  • No bullying, harassment, derogatory language or bigotry 
  • Don’t use the group to self-promote, solicit sales or advertise *Unless specifically invited to by a moderator
  • No crowdfunding, contests, or requests for money
  • Don’t post social media roll calls, link threads or Instagram pod posts *Unless specifically invited to by a moderator
  • This isn’t a place for “in search of posts.” If you’d like to share jobs, referrals or ISOs, you can post as an Opportunity in HoneyBook 
  • Don’t submit off-topic posts that are unrelated to business 

Moderators review all submitted posts before they are approved to the Rising Tide Society and HoneyBook Community Facebook Groups.

  • Rising Tide Society Facebook Group moderators review posts from Monday – Thursday, posts submitted Friday – Sunday will be reviewed on the following Monday. 
  • HoneyBook Community Facebook Group moderators review posts from Monday – Friday, posts submitted Friday after business hours – Sunday will be reviewed on the following Monday. 

What We Encourage

  • We approve and encourage posts from members that ask questions, give advice, discuss HoneyBook features, dive in further to the monthly guide topics, encourage and support each other, check in with their industry peers and seek constructive and positive support. 
  • We believe that it is important to talk about hard topics. We welcome conversations around race, ethnicity, gender identity, sexual orientation, LGBTQIA, socioeconomic status and more that intersect with entrepreneurship and business ownership. To have these conversations with a mindset of respect and consideration, make sure to ask yourself these questions before you post: 
    • Will this discussion help small business owners gain more perspective on how to run their business?
    • Will this question provide an educational resource for others in this community? 
    • Does this post, comment or question potentially harm the wellbeing of others in the community? 
    • If you were new to the Facebook group, would it be easy for this post or comment to be perceived as disrespectful or discriminatory to others? 
    • Does my post, comment or question target a specific person in a way that is accusatory, unfair or overtly negative? 
  • Do your best to see the world from the perspective of the members(s) you are talking to in the group. Use good judgement and be empathetic. 
  • If a disagreement arises, we expect participants to be respectful at all times. In the comment threads where there is significant disagreement, members should stop commenting on a thread before creating the impression that they are harassing, attacking and/or bullying another person. It is never okay to violate our Lift All Boats policy, even in response to someone who has. If you do see this happening, please report it to a member of our moderation team. 

What We Do Not Tolerate

  • Bullying, harassment, derogatory language or bigotry is unacceptable at any time. Content that mocks, bullies, harasses or airs grievances against other members, businesses, clients or people will not be allowed. Repeated and unwanted contact is a form of harassment. Members who violate these terms will be removed.  
  • HoneyBook | Rising Tide has a zero-tolerance policy for discrimination and bigotry. We will not tolerate: 
    • Expressing prejudice against, attacking or belittling someone or a group of people based on race, gender identity, color, religion, age, nationality, physical or mental disability, marital status, ancestry, veteran status, ethnicity or sexual orientation. 
    • Discouraging, intimidating or undermining the thoughts of another person. 
    • Telling someone that they are less worthy of belonging based on who they are, what they have endured or what they believe. 
    • A post or comment that leads anyone in our communities to question whether or not they should continue pursuing their passion.
      • Members are encouraged to report a post or comment that they think falls within these categories. Our moderation team will read and examine all posts and comments within the thread to identify the members involved. The moderation team will comment on the post or comment to confirm that the offending content has been seen and violates our Lift All Boats policy.
      • The member(s) who shared the offending content will be removed immediately from the Facebook Group and the issue will be escalated to the HoneyBook leadership team to determine if additional repercussions are warranted. Additional repercussions may include but are not limited to, expulsion from adjacent online communities, such as the HoneyBook Educator Program, and/or the HoneyBook platform
  • Don’t offer unsolicited feedback, post rude or discouraging comments, or offer links/business info that is unrelated to what your fellow members are looking for.
    • Give more than you receive. These are active communities eager to support and help each other. Give advice, answer questions, celebrate and share in the spirit of community over competition. Make sure you answer what’s being asked.
  • We do not allow self-promotion posts in our Facebook groups. Self-promotion posts include direct “contact me for services,” newsletter sign-ups, sales pitches, giveaways, affiliate links and discount codes. Under the umbrella of self-promotion, we also prohibit crowdfunding links, contests and/or solicitations for funds for yourself or others. This protects our members from potential scams and also protects their information from being used to generate leads, email lists, and other forms of marketing.
    • There is a difference between blatant self-promotion and sharing/celebrating business success. Members are encouraged to post creative work, photos, videos, podcast episodes etc., as long as they are not overtly soliciting for sales or followers.
  • Off-topic posts submitted to the feed will not be approved. In order to maintain a focus on our mission of providing business owners with resources to grow and thrive, we limit discussion to business-related topics. However, we welcome conversations around race, ethnicity, gender identity, sexual orientation, LGBTQIA, socioeconomic status and more when these topics intersect with entrepreneurship and business ownership.    
  • Breaches of privacy. We expect all members to respect and protect each others’ privacy. We do not allow posts that include direct screenshot or copy/paste content from conversations with clients, vendors etc. If members desire to seek feedback about a situation from the Facebook Group, they are asked to share about the situation in summary and without direct reference to the names or identifying information of those involved, including clients, vendors, etc. In the event you are escalating a violation of our Lift All Boats Policy, you may disclose screenshots or identifying information privately with our moderation team.
    • Do not share photos of clients who have not given you permission to share images publicly or on social media. In addition to this, do not share screenshots, contact information, links to reviews or links to galleries.
  • Members should refrain from sharing social media roll calls, link threads or Instagram pod posts unless specifically invited to by a member of the moderation team. In order to keep the day-to-day conversation dedicated to providing support and education, we limit when members can share links to social media and blog posts links on the feed. This also includes “spam me with ___” posts that link to link threads.
  • “In Search Of” and referral posts are not accepted in the Rising Tide, HoneyBook Community or HoneyBook Insiders Facebook Groups. These groups are focused on education, research and community, not traditional networking. We direct “in search of “ posts to HoneyBook Opportunities.
    • Referral posts are accepted in the HoneyBook Educators and UPWRD alumni groups. 
  • A note on nudity. Facebook, as a platform, has its own set of community guidelines that we must adhere to as a group. We do not want to censor artistic expression. However, Facebook has clear guidelines on what type of posts they will remove if they are reported. Please use their guidelines when choosing photos to share so that you do not risk having your post removed by Facebook.
    • We restrict the display of nudity or sexual activity because some people in our community may be sensitive to this type of content. Additionally, we default to removing sexual imagery to prevent the sharing of non-consensual or underage content. Restrictions on the display of sexual activity also apply to digitally created content unless it is posted for educational, humorous, or satirical purposes.Our nudity policies have become more nuanced over time. We understand that nudity can be shared for a variety of reasons, including as a form of protest, to raise awareness about a cause, or for educational or medical reasons. Where such intent is clear, we make allowances for the content. For example, while we restrict some images of female breasts that include the nipple, we allow other images, including those depicting acts of protest, women actively engaged in breast-feeding, and photos of post-mastectomy scarring. We also allow photographs of paintings, sculptures, and other art that depicts nude figures.” — Facebook Community Guidelines 

Disclaimer: HoneyBook | Rising Tide and its leadership and moderation team is not held liable for results of any conversation, transaction or outcome made as a result of any relationship gained through a HoneyBook and/or Rising Tide Facebook Group. If you choose to engage in any transaction or conversation, we cannot be held liable for items including but not limited to loss of money, business, health, and more.

Please note that the moderation team and administrators cannot take responsibility for personal messages or contact outside of the group soliciting business should you choose to share contact information (or request information) from other group members. We truly believe that the best way to form impactful relationships within the creative community is through genuine interactions and transparency with intentions.

However, you choose to engage within the HoneyBook and/or Rising Tide Facebook Groups and at any affiliated event (TuesdaysTogether, Tide Talks, Summits, etc.), know that we are not held liable for any impact on your business or personal life.

Leadership Policy for HoneyBook Educators 

This policy applies to anyone participating in our educator affiliate program.

HoneyBook Educators are expected to uphold our values and act in accordance with our mission in-person and online. We believe that we are not here to tear each other down but instead to lift each other up. 

In addition to following our Lift All Boats Policy, HoneyBook Educators agree to the following: 

  1. The HoneyBook Educator Commitment 
    • On your path to building a business you love, HoneyBook Educators strive to provide others in their industry and community with support, education and guidance on their own business journey. 
    • You believe in inclusivity, being better together and empowerment through education.
  2. To adhere to our zero-tolerance policy for discrimination of any kind in our communities and your extended communities. 
    • We do not tolerate: 
      • Expressing prejudice against, attacking or belittling someone or a group of people based on race, gender identity, color, religion, age, nationality, physical or mental disability, marital status, ancestry, veteran status, ethnicity or sexual orientation. 
      • Discouraging, intimidating or undermining the thoughts of another person. 
      • Telling someone that they are less worthy of belonging based on who they are, what they have endured or what they believe. 
    • This policy applies to any official HoneyBook or Rising Tide Facebook Group such as the HoneyBook Educator Community, the HoneyBook Community, HoneyBook Insiders, as well as any unofficial, privately created HoneyBook Facebook groups. 
    • Educators are encouraged to report behavior that violates our zero-tolerance policy to the HoneyBook Educator Team by emailing [email protected] 
  3. Cultivate safe spaces for community members to engage in difficult discourse and conversations across all channels. This includes honoring our Lift All Boats Policy for online community spaces and upholding our zero-tolerance policy for discrimination and bigotry in any form. 
    • This responsibility extends beyond our immediate communities and applies to Educator’s behavior in the broader community, especially when it comes to public speaking engagements.
  4. Identify areas of explicit and implicit bias within their industry and proactively work to change them. This includes but is not limited to: 
    • Being mindful of the representation of all event line-ups prior to committing to speaking opportunities, especially when speaking about HoneyBook. 
    • Striving for equitable representation among attendants and speakers in your own events, workshops, podcasts and posts. *Please note that HoneyBook will only participate in or financially sponsor events that are representative of equitable leadership and strive to cultivate inclusive communities.

HoneyBook reserves the right to remove anyone from the Educator Program at any time and without notice if they are found to be violating any part of the Leadership Policy. 

Please also take the time to read and review the HoneyBook Referral Affiliate Agreement.

Leadership Policy for Rising Tide Leaders

This policy applies to anyone acting as a Rising Tide leader for their local chapter group and who is running a TuesdaysTogether / Rising Tide local chapter Facebook Group and hosting monthly meet-ups in-person or online. 

Rising Tide Leaders are expected to uphold our values and act in accordance with our mission in-person and online. This means that all TuesdaysTogether meetings and activities should be measured against our mission: to educate and empower small business owners to thrive in the spirit of community over competition. 

In addition to following our Lift All Boats Policy, Rising Tide Leaders agree to the following: 

  1. Plan a monthly TuesdaysTogether meeting for your local Rising Tide chapter.
    • Actively welcome and prioritize the psychological safety of the local small business owners in your chapter group.
    • If you are unable to lead a meeting due to an emergency or being out of town, appoint a member or co-leader to lead for you.
  2. Make sure members know when and where you are meeting so new members can easily join or existing members can invite friends.
    • If you use a free resource like Flodesk or Eventbrite to disseminate event info, please also share this information in your Facebook Group so new members can easily attend.
  3. Be an example of community over competition locally. This means being welcoming and inclusive of all industries from hobbyist to seasoned expert regardless of race, gender, religion, sexual orientation, disability, etc.
  4. Adhere to our zero-tolerance policy for discrimination in our community. 
    • Follow the guidelines laid out in our Lift All Boats Policy. 
  5. Reach out for help when you need it; that includes adding co-leaders or chair positions if you need help, or asking someone to host if you have to miss a meeting.
  6. Facilitate your chapter’s Facebook Group or appoint a social media chair or co-leader to help you use this resource.
  7. Manage any conflicts that arise within your TuesdaysTogether group in-person or online.
    • Please be prepared to handle disputes and moderate discussion, while also protecting the psychological safety of others and uplifting conversations and relationships.
    • Report any policy violations to Kait Masters, Community Development Manager ([email protected])   

The Rising Tide Leadership Team reserves the right to remove anyone from their role in leadership at any time and without notice if for any reason they are found to be violating any part of the RTS Leadership Policy. 

User-Generated Content Policy 

Our community guidelines apply to anyone submitting content to the HoneyBook | Rising Tide blog or monthly guides; HoneyBook members featured in content; and anyone agreeing to have their content featured by HoneyBook and/or Rising Tide on social media. 

In accordance with our mission – to educate and empower –  we provide free educational resources and content to our community via the HoneyBook | Rising Tide blog, monthly guides and our supporting email and social media channels. 

HoneyBook | Rising Tide Blog and Monthly Guides

Anyone is invited to share their business expertise by submitting a post to the HoneyBook | Rising Tide blog and/or monthly guide. In doing so, you agree to the following: 

  1. Submissions will be published at the discretion of the content team. 
    • Content should share business expertise (see additional guidelines for best chances of publication for more detail).
    • Content that is not business-focused or in compliance with our Community Guidelines will not be accepted.
  2. All submissions are subject to edits by the content team in accordance with our brand tone of voice and style guidelines.
  3. Submissions may be promoted via the newsletter, monthly guides and/or social media channels.
  4. You will promote published content on your own social channels, including your most active one at a minimum. 
  5. The content team has the right to remove blog posts and/or monthly guide articles at their discretion. 
  6. The content submitted is your own and you have the rights and permissions to submit it to HoneyBook | Rising Tide for publication.
  7. We reserve the right to share published content in our marketing materials, including our website and event materials, with proper credit back to you, of course.

Compensation

We love lifting up and sharing voices from all people and with diverse perspectives. As we’re a lean startup focused on creating accessible communities and small business tools to best serve you, we are unable to provide monetary compensation to our contributors at this time. We do our best to actively promote featured contributors’ content to help provide brand exposure among our audience of highly engaged small business owners around the world. (We have 50K active Rising Tide members in 475 local chapters and active social and email channels that provide even more reach.) 

Promotion varies by submission, what’s on our content calendar at any given time, and may include:

  • Social promotion on HoneyBook and Rising Tide channels, including FB, Twitter and IG stories
  • HoneyBook and Rising Tide newsletters 
  • Blog features
  • Monthly guide inclusion

Please review these additional guidelines for best chances of publication.

Content Guidelines

  • We are always looking for great content from educators sharing their expertise and who address: 
    1. The pain points you specifically hear about from the small business community and why it matters
    2. Tactical tips and strategies to overcome the pain point(s) and what the impact would be in doing so
      • Imagine you were explaining how to replicate your tips, strategies and ideas to your business bestie. Share the steps on how to put it into practice. The more details, the better! We want people to walk away with the tactical know-how to learn from your ideas and implement similar tactics in their own businesses.
    3. Include a natural HoneyBook tie in (either about HoneyBook in general or a specific HoneyBook feature)
      • How exactly do you use it to solve the pain point?
      • Why does it help?
      • What is the result? 
  • Length: Between 1000-2000 words
  • Share intermediate to advanced level content written for an audience of full-time creative entrepreneurs with 3+ years in their industry

HoneyBook | Rising Tide Social Media Sharing

Our HoneyBook and Rising Tide social media pages are intended to be a reflection of the community and we welcome members to submit their content by using the hashtag #YesHoneyBook or #YesRisingTide. Occasionally, we solicit content from Instagram creators and small businesses. 

By using either of these hashtags, #YesHoneyBook and/or #YesRisingTide, you consent to having your content re-posted by HoneyBook and/or Rising Tide on our social media channels. 

  • We will not edit or modify your content in any way
  • We will not use your content in advertising or other mediums (outside of social media) without obtaining additional consent
  • We will always include proper credit

 

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