The Rising Tide Community Guidelines & Lift All Boats Policy
FACEBOOK COMMUNITY GUIDELINES
Community Over Competition Give more than you receive. This is an active community eager to support and help each other. Give advice, answer questions, celebrate and share in the spirit of community over competition.
Lift All Boats Kindness and respect are essential for this group. NO hate speech, bullying, discriminatory or degrading comments will be tolerated. Violations to this will result in immediate removal from the group.
Respect Others’ Privacy This group is all about mutual trust. Please do not share communications from clients, vendors, co-workers, etc, in this group (including but not limited to screenshots of communications, personal identification info, etc).
No ISO Posts We are not a referral group. No “in search of” posts for: services for hire, job opportunities/listings, contract/gig work, styled shoots, trades, etc.
Other “ISO” Types We do not approve posts that include: survey links, sales funnels, lead magnets, polls, newsletter opt-ins, requests for money/fundraising or other sales attempts.
No Links We do not allow posts or comments that have: links to your website, social media channels or affiliate/referral program links will be declined or removed. Moderators will post reminders as needed.
Engage Authentically Be mindful of how you engage with members. If you use the member list to solicit sales in DMs and it is reported to moderators, we will remove you.
Read and Answer Posts Thoroughly Make sure you answer what’s being asked. Don’t offer unsolicited feedback, post rude or discouraging comments, or offer links/business info that is unrelated to what the poster is looking for.
Our moderating team is made up of a group of volunteers. Please do not tag them or message them on DMs. For fastest response times, email Wendy Zook at [email protected].
We reserve the right to delete comments or posts or to remove members found in violation of our community guidelines at any time with no prior warning. Thank you for keeping this forum a safe home for our creatives.
Want to read more about our guidelines and policies? The in-depth version of our Lift All Boats policy can be found below.
LIFT ALL BOATS POLICY
What is the purpose of the Rising Tide Society Facebook group? The Rising Tide Facebook group exists to provide a space for creative small business owners to ask questions, seek advice, and find educational resources. Our goal is to foster a community where you can help one another grow and thrive by sharing education, support, and accessible tools in the creative economy where finding resources can be overwhelming.
Lift All Boats Our guidelines have been built around the idea of lifting all boats. We are not here to tear each other down, we are here to lift each other up.
What does it mean to Lift All Boats? Providing support, education, and guidance to members as they build a business that they love. We believe in inclusivity, being better together, and empowerment through education.
Rising Tide Society and HoneyBook Core Values
- People come first
- We go the extra mile
- We love what we do
- We are fearless
- We are family
Review of “Lift All Boats” Policy
Below you’ll find the guidelines that we use to ensure that each post in our community is consistent with our core values and aims to lift each other up. These are the same guidelines that we use to approve posts before they are posted publicly in the RTS Facebook group.
- Hold one another in high regard, assume best intent, and treat other members with respect.
- Respect the privacy of others.
- Provide education, support, and accessible tools to entrepreneurs as they build businesses that they love.
- Ask business-related questions and discuss monthly TuesdaysTogether topics.
- Engage in healthy and robust conversations about business-related topics.
- We don’t allow posts that are inherently negative. Do not use this space to bash (call out by name, criticize, or target) clients, Rising Tide members, or industry peers.
- No bullying, harassment, derogatory language, or bigotry.
- Don’t use the group to self promote, solicit sales, or advertise.
- No crowdfunding, contests, or requests for money.
- Don’t post social media roll calls, link threads, or Instagram pod posts.
- This isn’t the place for “in search of posts”. If you’d like to share jobs, referrals, or ISOs, you can post an Opportunity on the new free Creative Community, built with our family at HoneyBook.
- Don’t submit off-topic posts that are unrelated to business (ex: politics, religion, dating/romance, etc.)
At this time, the moderating team will be reviewing all submitted posts before they are approved to the Facebook feed. Moderators review posts Monday through Thursday. Posts submitted Friday through Sunday will be reviewed on the following Monday.
Posts we allow and encourage Members can ask questions, give advice, dive in further to the monthly TuesdaysTogether topics, encourage and support each other, check in with their creative colleagues, and seek constructive and positive support.
Hard, healthy, and robust conversations. We believe that it’s important to talk about hard topics. We welcome conversations around race, ethnicity, gender identity, sexual orientation, LGBTQIA, socioeconomic status, and more that intersect with entrepreneurship and business ownership. To have these conversations with a mindset of respect and consideration, make sure to ask yourself these questions before you post:
- Will this discussion help creative small business owners to gain more perspective on how to run their business?
- Will this question provide an educational resource for others in this community?
- Does this post, comment, or question potentially harm the wellbeing of others in the community?
- If you were new to the RTS Facebook group, would it be easy for this post or comment to be perceived as disrespectful or discriminatory to others?
- Does my post, comment, or question target a specific person in a way that is accusatory, unfair, or overtly negative?
Do your best to see the world from the perspective of the member(s) you are talking to in the group. Use good judgement and be empathetic.
How to disagree well. In comment threads where there is significant disagreement, members should stop commenting on a thread before creating the impression that they are harassing, attacking, and/or bullying another person. It’s never ok to violate our “lift all boats” policy, even in response to someone who has. If you do see this happening, please report it to a member of our moderation team.
The following types of interactions are not allowed in the Rising Tide Society Facebook group
Bullying, harassment, derogatory language, or bigotry. Content that mocks, bullies, harasses, or airs grievances against other members, businesses, clients, or people will not be allowed. Repeated and unwanted contact is a form of harassment. Members who violate these terms will be removed.
The Rising Tide Society has a zero-tolerance policy for discrimination and bigotry. We will not tolerate:
- Expressing prejudice against, attacking or belittling someone or a group of people based on race, gender identity, color, religion, age, nationality, physical or mental disability, marital status, ancestry, veteran status, ethnicity, or sexual orientation.
- Discouraging, intimidating, or undermining the thoughts of another member.
- Telling someone that they are less worthy of love and belonging based on who they are, what they have endured, or what they believe.
- A post or comment that leads anyone in our community to question whether or not they should continue pursuing their passion.
Members are encouraged to report a post or comment that they think falls within these categories and our moderation team will read and examine all posts and comments within the thread. Posts or comments of this nature will be removed immediately, and the member who shared them will be removed immediately.
Inherently negative posts. We don’t allow posts that are inherently negative. Do not use this space to criticize, complain/gossip about, or defame members, clients, or industry peers. We do not allow comments or posts that target members, clients, or industry peers by name or by insinuation.
Self promotion. Self promotion posts include: direct “contact me for services,” newsletter sign ups, sales pitches, giveaways, affiliate links, and discount codes. Under the umbrella of self promotion, we also prohibit crowdfunding links, contests, and or/solicitation for funds for yourself or others. This protects all members of the community from potential scams.
There is a difference between blatant self-promotion and sharing/celebrating business success. Members are encouraged to post creative work, photos, videos, etc., as long as they are not overtly soliciting for sales or followers.
Off-topic posts: In order to maintain a focus on our mission for providing creative small business owners with resources to grow and thrive, we limit discussion to business-related topics. Off-topic posts submitted to the feed will not be approved. However, we welcome conversations around race, ethnicity, gender identity, sexual orientation, LGBTQIA, socioeconomic status, and more when those topics intersect with entrepreneurship and business ownership.
Protecting and respecting the privacy of others: We do not allow posts that include direct screenshot or copy/paste content from conversations with clients, vendors, etc. If members desire to seek feedback about a situation from the Facebook group, they are asked to share about the situation in summary and without direct reference to the names or identifying information of those involved, including clients, vendors, etc.
Do not share photos of clients who have not given you permission to share images publicly or on social media. In addition to this, do not share screenshots, contact information, links to reviews, or links to galleries.
Social media roll calls, link threads, or Instagram pod posts. In order to keep the day-to-day conversation dedicated to provide support and education, we limit when members can share links to social media and blog post links on the feed. This also includes “spam me with ___” posts that lead to link threads.
“In Search Of” and referral posts. From the founding of Rising Tide, we have held strongly to the desire to not be a traditional networking and referral organization. To maintain a group focus on education and community, we direct “in search of” posts to Opportunities.
A note on nudity. Facebook, as a community, has its own set of community guidelines that we must adhere to as a group. We do not want to censor artistic expression. However, Facebook has clear guidelines on what type of posts they will remove if they are reported. Please use their guidelines when choosing photos to share so that you do not risk having your post removed by Facebook.
“People sometimes share content containing nudity for reasons like awareness campaigns or artistic projects. We restrict the display of nudity because some audiences within our global community may be sensitive to this type of content – particularly because of their cultural background or age. In order to treat people fairly and respond to reports quickly, it is essential that we have policies in place that our global teams can apply uniformly and easily when reviewing content. As a result, our policies can sometimes be more blunt than we would like and restrict content shared for legitimate purposes. We are always working to get better at evaluating this content and enforcing our standards.
We remove photographs of people displaying genitals or focusing in on fully exposed buttocks. We also restrict some images of female breasts if they include the nipple, but we always allow photos of women actively engaged in breastfeeding or showing breasts with post-mastectomy scarring. We also allow photographs of paintings, sculptures, and other art that depicts nude figures. Restrictions on the display of both nudity and sexual activity also apply to digitally created content unless the content is posted for educational, humorous, or satirical purposes. Explicit images of sexual intercourse are prohibited. Descriptions of sexual acts that go into vivid detail may also be removed.” – Facebook Community Guidelines
What happens when members violate the Lift All Boats policy?
Zero Tolerance Policy and Consequences. You will immediately be removed from the group if you are found to:
- be bullying or harassing other members; and/or
- expressing prejudice against, attacking or belittling a member or a group of people based on race, gender identity, color, religion, age, nationality, physical or mental disability, marital status, ancestry, veteran status, ethnicity, or sexual orientation
Posts or comments of this nature will be removed immediately, and the member who shared them will be removed immediately.
Other posts and comments that will be removed. If you submit a post that is inherently negative, off-topic, violates the privacy of others, is self promoting, calls for link threads, or violates any of the above guidelines that do not fall under the zero tolerance policy, your post will be deleted and will not be posted to the group feed.
If you post a comment that is inherently negative, off-topic, violates the privacy of others, self promoting, calls for link threads, or violates any of the above guidelines that do not fall under the zero tolerance policy, your comment may be removed if it is reported to the moderating team.
How to Report a Problem. As a resource sustained by the community (and volunteers) we depend on members to report any issues as they appear. While the moderating team reviews posts before they become live in the feed, we depend on members to be mindful of how powerful their words are, the impact they can have on others both in uplifting the community at large, and also how damaging and hurtful they can be.
- Reporting a post that violates guidelines: In the top righthand corner of the post, click the drop down arrow, and select “report to admin”. This will notify the moderating team of a problem and they will review as soon as they are notified.
- Reporting a member for abuse: If there is a problem with a member, first report the post to notify the team of a problem using the instructions above. Email [email protected] explaining the situation and include any relevant screenshots/context so the team can determine best next steps. This will allow the moderating team to assess the situation even if the member removes their comments.
- Responding to reports: The moderating team reserves the right to remove any post, comment or member from the group without notice for reasons including but not limited to:
- Not following the general guidelines of the overall group
- Posting spam of any kind
- Harassing, bullying, or being discriminatory in any way
- Blocking members of the moderating team
Contact Information Email [email protected] if you ever have questions or concerns relating to the RTS Facebook group or RTS as a whole. Moderators + Admins do not regularly check DMs on Facebook.
Moderator Responsibilities The Rising Tide Society started out as a dream that turned into a global movement of creatives and small business owners coming together the educate and empower each other to thrive in the creative economy. Our Facebook page is just one of many free resources the Rising Tide Society facilitates and provides in order to help thousands of creatives connect and grow their businesses. The majority of the dialogue in this resource is invaluable – encouraging, supportive, and educational. Every now and then, there can be times where we get off-track and need some guidance in maintaining focus. That is where the Moderators come in! They are here to help add new members, review posts for any potential problems, encourage members, and they here to keep this space focused on what members know and love about the Rising Tide Society.
Monitor submitted posts for general guideline violations: When posts are submitted for review to be posted to the feed, moderators will review the post and comments to check for spam, general guideline violations, and abusive language/behavior.
If a post is obvious spam, the moderator will not approve the post and block the member who submitted the spam. Spam posts include: “Ray Ban” type ads, porn, inappropriate content, and clickbait links. Fake accounts fall under this as well; when a fake account is identified it will be removed and banned.
If a post submitted is not spam, but violates the group guidelines in another way, the post will not be added to the feed, and you will receive a notification of feedback for why your post was declined.
Moderators will evaluate submitted posts and the comments/content of reported posts based on the criteria listed above.
Addressing reported posts and comments: There may be times where a post has been repeatedly reported, and we need time to evaluate the situation and read through the post in full to determine if it violates our guidelines. In that situation, we will disable comments to protect the situation from growing out of hand and to protect members of the community from bullying, harassment or abuse.
- If we find comments that violate the guidelines regarding no bullying, harassment, derogatory language, or bigotry, a moderator will delete the comment thread and remove the member.
Removing/Banning Members: We have the right to remove members who use abusive language, bully members, harass members, or post comments that attack or discriminate based race, gender, religion, nationality, ethnicity, political group, sexual orientation, disability status, or another similar characteristic.
Removal of any post, comment or member is at the sole final discretion of the team based on the guidelines found here. Members who continue to engage with the group in a way that violates guidelines or in ways that are not in alignment with the core values and purpose of the group may be removed if the team feels it is necessary to protect the integrity of the community. This is including but not limited to conversations within the group as well as conversations outside the group such as other online forums, communications, and local group meetups. Members who block admins/moderators will be removed.
Handling reports of scamming within the community: Scamming of any kind is absolutely not permitted within Rising Tide. As a result, we do not permit any sort of crowdfunding. Additionally, we do not permit any sort of ISO/referral posting other than on the “Thursday Opportunities” prompt to eliminate concerns of potential scam opportunities arising.
If you suspect someone is engaging in any sort of scam by using Rising Tide as a platform, email [email protected] immediately. It is at the discretion of the moderators whether or not a person suspected of scamming is removed from the Facebook group, but Rising Tide and the moderator team is not held liable for any member’s actions within the group.
Disclaimer: The Rising Tide Society and its leadership and moderation team is not held liable for results of any conversation, transaction or outcome made as a result of any relationship gained through Rising Tide. If you choose to engage in any transaction or conversation, we cannot be held liable for items including but not limited to loss of money, business, health, and more.
It is advised to err on the side of caution when engaging with other members, sharing content, and more. It is highly discouraged to share screenshots or to copy and paste conversations with anyone (client, vendor, etc.) from outside of the group. We are not held liable for the results of any member’s behavior. As a reminder, while we aim to serve as a space to connect and find meaningful conversation and education, a group of 77,000 and growing is not considered a private forum. Therefore, if you have questions on how to handle specific situations within your business and life, it is advised that you paraphrase without including names of any participants in your content.
Please note that the moderation team and administrators cannot take responsibility for personal messages or contact outside of the group soliciting business should you choose to share contact information (or request information) from other group members. We truly believe that the best way to form impactful relationships within the creative community is through genuine interactions and transparency with intentions.
However you choose to engage within the Rising Tide Facebook group and at any Rising Tide event (TuesdaysTogether, Tide Talks, Summits, etc.), know that we are not held liable for any impact on your business or personal life.