Does HoneyBook have fees? Everything you need to know

Woman processing payments on her phone

Understand everything you need to know about HoneyBook payment fees, including how they compare to others, which fees are applied to different transactions, and what you get out of using HoneyBook payment processing. 

Woman processing payments on her phone

HoneyBook is the standard for independent businesses to manage every part of their clientflow. That means you have access to tools for selling your services, booking clients, managing communication, organizing projects, and more–all in one place. 

The biggest benefit of an all-in-one system is the time and money you save without navigating between multiple programs. One example of a critical tool that’s already built into HoneyBook is payment processing

By combining everything you need for booking projects and getting paid, it benefits both you and your clients. On your end, the back-end process is more efficient, and on the client side, they get to experience a streamlined and professional booking experience. 

Jump to:

Does HoneyBook have additional fees?

When you pay for a subscription, you only HoneyBook fees you have to worry about are your monthly subscription cost and payment fees from processing client payments. There are no additional or hidden fees, so you can accurately add HoneyBook to your budget and feel confident you’re getting exactly what you pay for. 

Why does HoneyBook have transaction fees?

HoneyBook doesn’t charge fees for access to the payments functionality, but it has transaction fees when a client pays you by card or ACH payments (bank transfer). That means you can still accept cash and check payments and mark them as paid in HoneyBook without incurring fees. 

However, the convenience and professionalism of online payments are unmatched. Your clients are already used to checking out instantly when they’re online shopping, and they’ll expect a similar experience when they book your services. 

82% of Americans are already using digital payments, and that trend will only continue to grow. Millennials and Gen Z are beginning to become the majority of the workforce, and they’re already showing a strong preference for a variety of digital payment methods as well. 

Transaction fees are necessary for payment processors like HoneyBook to be able to facilitate the transaction between your client’s card or bank accounts and your account.

Without a payment processor, you would have to set up your own payment gateway, comply with certain requirements, and take full responsibility for protecting cardholder data. TLDR; it just isn’t realistic for independent business owners to accept payments without one. 

By using a payment processor, the fees cover the convenience, security, and professionalism of offering online payments.  

What are HoneyBook’s payment fees?

As of December 2022, HoneyBook hasupdated transaction fees for members. Our fees are changed for the first time in eight years to allow for more pricing transparency, a seamless workflow experience for members, and to maintain a competitive offering. 

In the eight years since we first established our transaction fees, we’ve continued to expand the functionality, flexibility, and security of HoneyBook payment processing. Members now have access to benefits like automated invoices, flexible payment schedules, and dedicated dispute support. 

Despite the additional benefits, HoneyBook fees are still some of the lowest in the market compared to other common payment processors. Our transaction fees apply to credit card processing, including cardholder-entered payments and card-on-file payments. There are also separate fees for ACH bank transfers and instant deposits.

Cardholder
Entered
Card on FileACH Payments (received from clients)Instant Deposit (optional service for transfer of received funds)
2.9% + 25¢3.4% + 9¢1.5%Additional 1%

Cardholder Entered

Cardholder-entered payments means you or your clients are entering their card information for a first-time payment or manually entering it again at any point. These payments take about 2-3 days to deposit into your bank account. Some examples of these transactions include: 

  • You’re accepting payment for a one-off transaction 
  • You’re charging your client for the initial deposit before moving to autopay
  • Your client is changing to a new card to complete payment

Card on File

Card-on-file payments are made using a card that’s stored in your HoneyBook account. Because these are card payments, they also take 2-3 business days to deposit. 

The best example of a card-on-file payment is when you have an ongoing project with a client and you’ve set up recurring payments to automatically charge their card throughout a predetermined payment schedule. 

Among HoneyBook members, we found that card-on-file payments are 20% more likely to be paid on time. They make the payment process easier by enabling auto pay and ensuring clients don’t need to input their credit card information manually for each invoice.

ACH Payments

ACH payments are direct transfers from your client’s bank account to yours. ACH payments have lower processing fees than card payments, but they take longer to deposit (7-8 business days) and are less secure than card payments. 

With ACH transfers, you can face nonpayment due to insufficient funds or closed accounts, which is why card payments tend to be more reliable for business owners.  

Instant Deposits

Instant deposits are an option to fast-track the process of receiving card payments to your bank account. They only work for payments received via debit and credit cards, so you wouldn’t be able to instant deposit an ACH payment. 

While card payments typically deposit in 2-3 business days, you can use HoneyBook instant deposit to receive your payments in about 30 minutes. Because of the convenience, instant deposits include an additional +1% fee, but they’re optional for depositing your payments. 

How do HoneyBook’s fees compare to others?

Not only does HoneyBook offer some of the most competitive processing fees on the market, but it also offers more convenience for independent business owners. While other business management tools leave it up to you to research, set up, and integrate payment processing, HoneyBook already has it built into the platform. 

Other common payment processors like Stripe, Square, and PayPal have higher transaction fees, without additional features built for independent businesses. Some may also include hidden fees, like statement fees, monthly minimums, annual fees, and more.

HoneyBook payment fees are only for processing and instant deposits. Along with competitive transaction fees, your HoneyBook subscription also comes with much more. You have all the tools you need to manage every step of your clientflow, including:

What are the benefits of HoneyBook payment processing?

HoneyBook isn’t just a standard payment processor. Along with additional features that help you manage your business, you also get the following benefits while accepting payments:

  • Invoice templates with customizable payment schedules, including recurring and milestone-based payments
  • Ability to allow clients to pay faster and on time with autopay
  • Built-in payment reminders and notifications
  • Secure encrypted end-to-end payments
  • Easy payment tracking and reconciliation
  • Payment reports and statuses for cash flow management
  • Fraud monitoring and support
  • Dispute management
  • Access to HoneyBook Capital*
  • Access to instant deposits (1% additional fee)
  • No international transaction fees
  • No premium card/card brand fees (e.g. to accept American Express cards)

*HoneyBook Capital is currently only available for eligible users

Why use HoneyBook for payment processing?

HoneyBook goes beyond payment processing to offer an all-in-one clientflow management platform. That means you can manage your pre- and post-booking processes in addition to accepting payments. 

You can capture leads with a branded contact form, vet inquiries with questionnaires, set meetings and sessions with our scheduling tool, and book clients with invoices, contracts, and proposals. With customizable file templates, you can build the process that best fits your business and the way you want to work.

HoneyBook offers independent businesses more than payment processing. It creates a better, branded experience that seamlessly combines the booking process with other stages in your clientflow. As a result, your payment process is more streamlined, professional, and repeatable for all clients. 

Smoother payments

Process client payments quickly and securely with some of the lowest fees in the industry.

From setbacks to success: entrepreneurial lessons with Jasmine Star, CEO of Social Curator

From setbacks to success: entrepreneurial lessons with Jasmine Star

💡You don’t have to be the most talented person doing what you’re doing; you have to be the most consistent.

Entrepreneurship is full of ups and downs. The phrase, “that’s not fair” is all too familiar to far too many of us, yet we have the power to take back control of our journey and move forward. In today’s conversation, Jasmine Star gets extremely candid and vulnerable about her entrepreneurial journey. If you’re ready to continue moving forward in your business and grow in your own time, this conversation is one you can’t miss.

Jasmine Star is a photographer turned educator, speaker, and tech CEO. Along with teaching online courses and leading a membership for creative entrepreneurs, she also founded Social Curator, a “digital marketing agency in your pocket.” 

The Independent Business podcast is powered by HoneyBook, the all-in-one platform for anyone with clients. Book clients, manage projects, get paid faster, and have business flow your way with HoneyBook. Use the code PODCAST to get 20% off your first year as a new member.

The Independent Business podcast is powered by HoneyBook, the all-in-one clientflow management platform for independent business owners to streamline their processes and create remarkable client experiences. Book clients, manage projects, get paid faster, and have business flow your way with HoneyBook. Use the code PODCAST to get 20% off your first year as a new member.

Follow the Independent Business podcast

Transcript

From law school to tech startup CEO

Jasmine was in law school when her mom’s brain cancer relapsed, which caused her to drop out and evaluate what she really wanted to do with her life. She decided to chase her dream of owning a photography business, and in her first year in business she made $100,000. Jasmine credits her success to her ability to connect with people, not her talent. 

She started her business at the onset of social media, and used it as a free tool to tell stories and build relationships. Her clients connected with her so much that they started promoting her, and soon other photographers and entrepreneurs in the creative space asked her for tips on marketing their businesses. 

From there, her education business was born. She started selling digital courses and created a membership where creatives could connect with each other. Next, she founded a tech startup called Social Curator, which is a monthly subscription app that Jasmine calls, “a social media marketing agency in your pocket.”

Two truths about starting over

Jasmine has pivoted several times in her business, either because an idea didn’t work out or because she wanted a new challenge. Each time, she has realized two truths about starting over:

  1. You have to give up something to gain something else, and oftentimes, it will feel like you’re starting over from scratch.
  2. Even if you’re starting at square one again, your square one today is not the same square one you started at in the beginning of your business. Your mistakes, successes, and the lessons you’ve learned along the way put you at a new square, one that is more advanced than your previous one.

To help her through the process of pivoting, Jasmine’s therapist asked her to speak to each part of her business, past and present, and express gratitude for it. Doing so helped Jasmine to release what was and embrace what could be.

How to stop letting fairness hold you back from chasing your dreams

It’s easy to get caught in a comparison trap, especially as a creative entrepreneur. You see others’ success and think that it’s not fair because they have more resources than you, more access to training, more support, etc. Living with an “it’s not fair” mindset can hold you back from pursuing your business goals and dreams.

As the eldest of five kids in a Latino family, Jasmine experienced this in her own life until she finally realized that she had to get over her desire for everything to be fair. She created the Fairness Flowchart to help her move through this mindset. Now, when something happens that feels unfair, she asks herself these questions:

  1. Is this fair?
  2. Could I control it?
  3. Could I change it?

No matter what the answers to the above questions are, the outcome is to always move forward. Sometimes you need to acknowledge that something isn’t fair by telling yourself, “I’m sorry, that sucks, let’s keep moving forward.” Other times, you evaluate what you could’ve done better, and then you keep moving forward. 

Combat imposter syndrome with consistency

All independent business owners face imposter syndrome at some point in their journey, and the way to combat it is to stay consistent. You don’t have to be the most talented person doing what you’re doing; you have to be the most consistent. 

Did you know that 90% of podcasts ever published don’t publish more than ten episodes? If you want to succeed, you need to be the person who publishes episode eleven. 

The next thing to ask yourself is, “can I figure it out?” When Jasmine started her tech company, she didn’t set a lofty goal to be a $2 billion exiting CEO. Instead, she asked herself if she could figure out how to make this business a success, and the answer was yes.

To combat imposter syndrome, you need to be consistent and have an attitude of figuring it out along the way. 

The biggest differentiator between the businesses that succeed and the ones that fail

Jasmine thinks the biggest differentiator between businesses that succeed and the ones that fail is consistency. Everything you want is on the other side of consistency, and the way to stay consistent is to plan for it. Consistency is not doing the exact same thing over and over again; it’s a commitment to do something every day. 

Important sections of the conversation

  • [2:52] From law school to tech startup CEO
  • [7:33] Two truths about starting over
  • [15:14] How to stop letting fairness hold you back from chasing your dreams
  • [24:10] Combat imposter syndrome with consistency
  • [32:54] What’s next for Jasmine
  • [41:33] The biggest differentiator between businesses that succeed and the ones that fail

Connect with the guest

How to avoid scope creep with your clients: 10 actionable tips

Conference call - how to avoid scope creep

Managing scope creep is essential to completing projects on time and building positive client relationships. Read on to learn what causes scope creep, what it can do to your projects, and how to prevent it. 

A project’s launch is always exciting. Things start to move forward, you get into a rhythm, and the client is happy with how things are going. 

Then, the client asks you for “just one more thing.” It may seem small, and you incorporate it instead of pushing back. Then something else comes up, or that small change suddenly seems big. Before you know it, the whole project’s timeline is in jeopardy.

Suddenly, you’re stuck in scope creep. It’s as frustrating as you’ve heard, and at its worst, it can sink a whole project. Learning how to avoid scope creep is essential for any business — and luckily, it’s all about planning.

Jump to:

What is scope creep?

Scope creep happens when a client or outside circumstances add to a project’s scope of work. These changes usually mean the project will take longer, it’ll cost more, or both, causing dissatisfaction and frustration.

Common examples of scope creep include:

  • A contractor learns that a homeowner wants to add a fireplace to their project, requiring additional planning and ordering.
  • A website development team is 95% finished with a site, having allocated the entire budget, when the company decides it also wants an e-commerce store.
  • A content writer agrees to write eight blog posts for a flat fee. They submit the first piece, but the client returns it, asking for a completely different structure and two social media posts to accompany it.

Scope creep happens in every industry, from sole proprietorships with four- or five-figure contracts to multibillion-dollar companies. Fortunately, it’s also avoidable at every level.

The importance of avoiding scope creep

Scope creep causes extra work for the entire team, but that’s just the tip of the iceberg. The fallout ends up causing severe problems for both project teams and their clients. Examples include:

  • Missed delivery dates: With more work and the same amount of time to finish it all, you fall behind.
  • Projects going over budget: You set your project budget for the original parameters. If you don’t adjust to the changes, you may easily exceed that budget.
  • Poor-quality results: Faced with unexpected requirements, the team rushes the project to completion or moves forward with insufficient resources. 

Preventing scope creep helps you avoid these consequences with:

  • Smoother planning and communication
  • Less time spent troubleshooting
  • No rushing to completion
  • Stronger team morale
  • A better rapport with the client

Avoiding scope creep even protects your reputation. People come to know you as the business that handles everything, no matter what. 

Everything in one place

Easily keep track of all your clients and projects using HoneyBook.

Causes of scope creep

To avoid scope creep, there needs to be ongoing clarity around the project’s parameters. You can lose that clarity in many ways, including:

  • Unclear project objectives: A project is vulnerable to spontaneous changes and additions without well-defined goals.
  • Poor communication: Regular updates and check-ins are the only way to clarify the project’s expectations. 
  • Lack of change-control processes: Well-managed projects have a standardized method for altering the scope. A change-control process defines the required steps for requesting, reviewing, approving, and implementing any desired changes.
  • Shifting client requests and demands: Clients may knowingly or unknowingly test a service provider’s boundaries by asking for more than they originally ordered. If the provider doesn’t have a way to manage that request, it expands the project’s scope.
  • Insufficient risk management: Without a plan for what to do “just in case,” any unexpected issues may add to the project’s scope.
  • Inadequate planning and estimation: Scope creep is almost inevitable if the original project requirements need to be revised.
  • Incremental changes: When “one more little thing” becomes multiple additional asks, the project’s scope grows out of control.
  • Minimal stakeholder involvement: The better you understand stakeholders’ requirements, the less likely scope creep becomes.
  • Unclear team dynamics and competing priorities: Teams must be on the same page regarding resources and scheduling. 
  • External factors: Some things are out of a team’s control. An extreme weather event can change the scope of a project in unexpected ways.
  • Underestimating the project’s complexity: It’s easy to visualize a project only in its simplest form. Start your planning process by considering how complex it could get, and then work backward from there.

10 ways to stop scope creep from wrecking your projects — and your reputation

Scope creep is harder to stop once it gets started. Prevent it before it happens by setting boundaries and keeping the line of communication open.

It always helps to have a plan B —and, if necessary, a plan C. Follow these 10 steps when scoping your next project and keep the creeping away.

1. Define the project’s scope up front

Before onboarding a client, hold a discovery session and learn what you need to know about the project. This step helps you establish the project’s parameters and create a workable schedule and budget. HoneyBook’s lead and contact forms allow you to ask questions and provide information up front to qualify your leads.

2. Document the project’s requirements

Write a scope of work describing the basic project parameters: participants, objectives, tasks, deliverables, costs, and timelines. Store the document in a convenient place where key stakeholders can access it. Project requirements are easy to document in a HoneyBook contract. Designed by legal experts, HoneyBook documents are customizable to meet your needs.

3. Always have a written contract

Client contracts set mutually agreeable goals, expectations, and parameters for a project. You can refer to your contract if the client proposes any changes or disagrees with how you handle unexpected circumstances. The contract should also describe how you’ll handle potential disputes.

4. Set up a change-control process and document any proposed changes

Before you start the work, get clarity on how you’ll handle any proposed changes. Specify in writing how the client can ask for changes and how you’ll implement the changes if appropriate. Use Honeybook to create files that you can edit and send for approval anytime throughout the project lifecycle.

5. Create a clear project schedule

Identify all of the steps and deliverables in the project’s timeline. Document who is responsible for each step and when meetings and check-ins should be held. If you create a project calendar through HoneyBook, adding delivery and meeting dates to each contract is easy. Your team and clients can find all of the necessary information in one place, leading to a clearer understanding.

6. Verify the project’s scope with stakeholders 

Moving forward with a project as soon as the team is on board can be tempting. Before putting boots on the ground, though, you should send the scope of work to the client and get their input. Ask them to verify when they’re ready to move forward.

7. Communicate regularly with your client and the project team

With HoneyBook, you can store all client communications associated with the project. Conversations are easy to find and reference, saving you the hassle of searching through your email inbox.

8. Discuss how changes will impact the project’s schedule

If the client proposes any changes or additions, discuss how executing those changes would affect the overall process. Calculate additional budgetary considerations and pushed-back deadlines whenever you can. Talk about whether those changes would be worthwhile economically and logistically.

9. Provide options for handling additional work

Suggest ways you can comply if the client wants to proceed with an addition to the project scope. Ensure each option is agreeable to you, and then invite the client to choose what works best. For example, would they prefer to create a new contract for the new deliverable or add the cost to their current contract?

10. Know when to say no

There may be times when you and the client can’t find common ground. If there’s no way for you to handle the additional scope without taking a serious hit, graciously decline. Have your contract handy if the client threatens to walk away. Continue offering alternatives if you can, but close the door if necessary.

Other tips to consider in stopping scope creep

In some cases, more communication is enough to stop scope creep in its tracks and keep the project moving forward. Here are three things to consider when searching for common ground:

  • Client education: Discuss the impact of a request on the project’s timeline, budget, and overall success. Go beyond deliverable due dates and discuss the snowball effect of scope creep. For example, if a web developer were to add an e-commerce store to a site at the last minute, what compromises would they need to make elsewhere?
  • Case studies and practical examples: If scope creep threatens a project, share examples of how you’ve managed similar situations with previous clients. Explain how you controlled the project’s scope for the best possible outcome. If you don’t have stories from your business, borrow someone else’s!
  • Scope management tools and software: As a clientflow management platform, HoneyBook keeps you and your clients on the same page. Forms, contracts, invoices, and project documents are easy to find and reference so scope creep doesn’t take you by surprise.

Keep your project scope documents in one place with HoneyBook

A successful project requires collaboration between you and the client. Clear communication and a mutual understanding of the project’s scope are essential. To keep that information organized, you need a place to store all of your client information — conversation and meeting records, pricing, planning documents, and more.

HoneyBook is an all-in-one clientflow management platform that enables businesses to secure new clients, qualify leads, book appointments, manage projects, and maintain relationships.

You can use HoneyBook to create proposals that streamline the scoping process. Each proposal can include contract, invoicing, and payment processing details. It’s easy to edit file templates and send them to your clients while collaborating on the final scope. Plus, you can communicate with your clients and schedule meetings through HoneyBook — all in one place.

Keep your business organized

Manage each step of your clientflow and ensure nothing slips through the cracks. 

What is going on with the IRS and its changes to Form 1099-K?

Filing taxes

Learn about the latest changes to Form 1099-K and determine if it’s necessary for filing your business taxes this year.

There’s been quite a bit of chatter about Form 1099 lately, and for good reason. The Internal Revenue Service (IRS) recently changed the guidelines on these tax forms several times. Considering the fact that the U.S. tax code is already complex, these changes have led to confusion among business owners. 

If you own a business and use a payment processor (like HoneyBook) to collect payments, it’s important that you look for your Form 1099-K. After all, this form helps you accurately declare your self-employment income for the year and file your tax return. So what changes has the IRS made to Form 1099-K, and how do they impact your business?

Jump to: 

What is a Form 1099-K?

Form 1099-K is a document that taxpayers receive to report credit/debit card transactions and third-party network payments. It reports the gross amount of all reportable payment transactions within a calendar year.

All payment processors (HoneyBook, Stripe, PayPal, Amazon Business, eBay) are required to issue a 1099-K to users who meet specific criteria, including: 

  • Gross payments received must exceed $20,000, and the total number of transactions must be more than 200, though this will be gradually changing throughout 2024 and 2025.
  • The individual or entity receiving payments must be a business or organization that generates income (personal transactions don’t need to be reported). 

Keep in mind that even if you don’t meet these criteria, some payment processors may still send you a Form 1099-K if it typically sends one to all of its users. You only need to report the income on the form if you fall into the IRS criteria. 

How should business owners use their Form 1099-K?

All payment processors are required to send Form 1099-K to relevant users by January 31. Once you start collecting your forms, be sure you’ve received them from all of the payment processors you’ve used in the past year. 

Verify that all of the information on your forms is correct, especially your taxpayer identification number. It can also be a good idea to cross-check the payment information on your forms with the transactions in your own records. 

When doing your taxes, you should use your Form 1099-K to accurately report your total income. Even after doing your taxes, be sure to keep your forms in your records so you can refer to them if needed. 

What changes has the IRS made to Form 1099-Ks?

The IRS initially planned to make changes to the Form 1099-K reporting threshold for the 2023 tax year. However, this update has been delayed twice. 

What happened in 2022?

In 2022, the IRS announced that the threshold for the 1099-K form was dropping to $600 in payments processed for the year. Near the end of 2022, the IRS decided to delay this change until the following year. The threshold for 2022 remained $20,000+ and 200 transactions. 

What happened in 2023?

In November 2023, the IRS once again changed its mind on the threshold change and announced that the Form 1099-K threshold will remain $20,000+ processed and 200+ transactions. This time they announced a gradual approach to the reduction of the threshold:

  • 2024: Must have processed $5,000+ of payments
  • 2025: Must have processed $600+ of payments

What HoneyBook members need to know

If you’re a HoneyBook user, you may or may not receive a 1099-K tax form from HoneyBook this year. Whether you do depends on the amount of money you processed through HoneyBook as well as the number of transactions you processed. 

In 2022 and prior years, members must have processed $20,000 or more through a minimum of 200 transactions via HoneyBook payments to receive a Form 1099-K. In 2023, those same thresholds apply, but that won’t be the case in 2024. You’ll receive a Form 1099-K if you process $5,000 or more through HoneyBook payments this year. 

If you reached the $20,000 payment threshold in 2023, you should have already received your Form 1099-K from HoneyBook. It’s important to carefully review this form for accuracy. If you have any questions or concerns or need to make changes to your 1099-K, our support staff is ready to help. To download your Form 1099-K, log into HoneyBook and click “Company Settings.” Then navigate to “Tax Information” to access your tax forms. 

It’s also worth noting that some states have already reduced their reportable-income thresholds for businesses that operate within their boundaries. If you’re in one of those states and you meet that state’s threshold, you may receive a Form 1099-K from HoneyBook. Here’s a list of those locations and their associated requirements:

  • Missouri: $1,200 or more
  • Illinois: $1,000 or more and three or more transactions
  • District of Columbia: $600 or more
  • Maryland: $600 or more
  • Massachusetts: $600 or more
  • Vermont: $600 or more
  • Virginia: $600 or more

How to prepare for tax season?

There are multiple forms you’ll likely need to file your taxes. These typically include Form 1099-K, Form 1099-NEC, and any W-2s you receive. It’s also important to keep track of any income and expenses you generate throughout the year and to have those documents handy at tax time. Think about any tax deductions and what you’ll need to calculate them. Moreover, if you’d like to estimate your tax rate for the year, head over to our self-employed tax calculator.

Disclaimer: The advice featured in this blog post is for sharing general information and knowledge. For specific legal, financial, tax, and professional advice, please consult an authorized professional.

25 powerful small business mission statement examples

How to write a missions statement like the pros.

Use these small business mission statement examples and helpful tips to create one for your business. Use your statement to guide your team and help show clients what makes you unique.

How to write a missions statement like the pros.

Creating a company mission statement is important for your income, strategic business direction, happiness, and more. It’s one piece many independent business owners forget about. But it’s not just having a mission statement that matters. It’s also the process of sitting down and figuring out (and consistently revisiting) what’s important to you and your business that will propel you forward.

Jump to:

What is a mission statement?

A mission statement is a brief declaration that outlines an organization’s purpose, its aspirations, and its fundamental goals. It reinforces the company’s vision and conveys its mission and direction to employees, customers, suppliers, and other stakeholders. Since a mission statement is typically a short sentence or paragraph, it seems like it would be easy to come up with, but in reality, the less space you have to define something, the more difficult it can be.

Your mission statement should articulate the purpose behind your business, aiming to inspire both customers and employees. It should evoke motivation in your team and instill confidence in your clients about what they can expect from your company in the long term.

Think of the “what” and the “why” behind your business. What do you offer, and why did you decide to create your company? What is your solution? You don’t necessarily need to mention your products and services. Instead, focus on the impact of your products or services on your clients and community rather than listing them directly

When writing your statement, you might be confused about the difference between mission and vision. It’s important to distinguish between a mission and a vision statement. A vision statement outlines your company’s future aspirations, while a mission statement defines the path to achieve them. While your vision may evolve, your mission should remain constant.

Understanding the role of a mission statement

A mission statement plays a crucial role in guiding your business toward success. It serves as a compass, directing your actions and decisions. Here’s why having a clear mission statement is essential:

  • Alignment: A mission statement aligns employees with your company’s goals and values, fostering a sense of purpose and direction.
  • Attraction: It attracts customers who resonate with your mission, creating a loyal customer base.
  • Guidance: It guides decision-making, ensuring that every action is in line with your company’s core values.
  • Identity: A mission statement is the foundation of your company’s identity, defining what sets you apart from competitors.

By clearly defining your mission, you not only inspire your team but also establish a strong foundation for your business’s growth and success.

What makes a good small business mission statement?

Crafting a compelling mission statement is a fundamental step for any small business, laying the foundation for its identity, purpose, and direction. It’s not just a few words on paper; it’s a beacon that guides your team and resonates with your clients, showcasing what makes your business truly unique. 

Let’s discuss for a moment the essential elements that contribute to an impactful mission statement. By understanding these components, you can craft a statement that inspires, clarifies, and distinguishes your business from others.

Compelling mission statement example

Crafting a compelling mission statement is an important step for any organization, large or small. It serves as the foundation for your brand identity, guiding your actions and setting the tone for your culture. Below, we’ll explore examples of effective mission statements and discuss why they are compelling.

Compelling Mission Statement (Example 1):

“To create a world where every person has access to clean water, sanitation, and hygiene by providing sustainable solutions and empowering communities.”

  • This mission inspires by tackling a critical global issue of water access and sanitation. It resonates with individuals and communities affected by water scarcity, setting a tone of empowerment and environmental stewardship. The statement is clear in its focus on clean water, sanitation, and community empowerment. Its emotional appeal lies in the promise of a healthier, more sustainable future, making it unique and future-oriented.

Compelling Mission Statement (Example 2):

“To empower communities by providing access to affordable housing solutions that foster stability, dignity, and pride of ownership”

  • This mission inspires by addressing a fundamental human need for shelter and stability. It resonates with individuals and communities seeking affordable housing options, setting a tone of community support and empowerment. The statement is clear in its focus on affordability, stability, and pride of ownership. Its emotional appeal lies in the promise of stability and dignity through homeownership, making it unique and future-oriented.

Uninspiring mission statement example

Crafting an uninspiring mission statement is a pitfall many organizations face. These statements lack the clarity, purpose, and emotional appeal needed to resonate with their audience and guide their operations. Next, we’ll explore examples of uninspiring mission statements and discuss why they fall short.

Uninspiring Mission Statement (Example 1):

“To be a successful company that delivers high-quality products and services to our customers.”

  • This mission lacks inspiration as it focuses solely on the company’s success and the delivery of products and services without addressing a larger purpose or impact. It fails to resonate with customers or employees, lacking a tone that sets it apart or inspires action. The statement lacks clarity in defining what makes the products and services high-quality or how success is measured. It lacks emotional appeal, uniqueness, and future orientation, making it uninspiring.

Uninspiring Mission Statement (Example 2): 

“To be a leading provider of innovative solutions in the technology sector.”

  • This mission lacks inspiration as it focuses on being a leader in the technology sector without providing a clear purpose or impact of the solutions. It fails to resonate with customers or employees, lacking a tone that sets it apart or inspires action. The statement lacks clarity in defining what makes the solutions innovative or how they benefit customers. It lacks emotional appeal, uniqueness, and future orientation, making it uninspiring.

Mission statement do’s and don’ts

Many small businesses struggle to articulate their core values and purpose concisely and impactfully. This can lead to mission statements that are vague, uninspiring, or fail to resonate with their audience.

To help you develop a compelling mission statement for your company, we’ve compiled a list of do’s and don’ts. These best practices are designed to steer you away from common pitfalls and towards a mission statement that truly reflects your brand. By following these guidelines, you can craft a mission statement that not only communicates your values and goals but also resonates with your audience, setting you on the path to success.

Mission Statement Do’s and Their Importance:

  • Do use language your audience uses. This fosters a sense of familiarity and relatability.
  • Do bring on the feels. Emotional connection can drive engagement and loyalty.
  • Do communicate “why” and “how.” Understanding motives and methods resonates with stakeholders.
  • Do be concise. Brevity ensures your message is clear and memorable.
  • Do write a single, powerful statement. A single focus is stronger and more impactful.
  • Do be specific. Specificity avoids ambiguity and strengthens your message.
  • Do make it unique and memorable. This differentiates you from competitors.
  • Do surprise people with your wit and charm. Personality can make your mission statement stand out.
  • Do make it actionable. Actionable statements inspire and guide behavior.
  • Do make sure it sounds good spoken out loud. This improves the memorability and shareability.

Mission Statement Don’ts and Why to Avoid Them:

  • Don’t use jargon. Jargon can alienate those outside your industry.
  • Don’t be overly logical or cold. Warmth can be more inviting and persuasive.
  • Don’t share just the “what.” Including the “why” provides context and meaning.
  • Don’t write a novel. Long statements can dilute the message and lose attention.
  • Don’t ramble. Coherence is key to communication.
  • Don’t be vague. Clarity prevents misunderstandings.
  • Don’t make it generic. A generic statement fails to differentiate your brand.
  • Don’t be dull. Excitement and interest help your mission stick in people’s minds.
  • Don’t make it hard to act on. An accessible mission encourages participation.
  • Don’t write it clunky. A fluid statement is easier to adopt and advocate for.
Mission statement generator

Differentiating between mission, vision, and values statements

When crafting the foundation of a business, it’s crucial to understand the distinct roles played by mission, vision, and values statements. Each serves a unique purpose in guiding the company’s direction and culture.

  • Mission Statement: Defines the company’s purpose and primary objectives, focusing on what it does and why it exists.
  • Vision Statement: Describes the company’s future aspirations, outlining where it wants to be and the impact it aims to make.
  • Values Statement: Articulates the principles and beliefs that guide the company’s actions and decision-making, shaping its culture and ethics.

A mission statement defines the company’s core purpose and focus. It answers the questions of “What do we do?” and “Why do we exist?” For example, a small business might state, “Our mission is to provide innovative and affordable tech solutions that enhance everyday life.” This statement is direct and concise, communicating the company’s primary goals and the impact it seeks to make.

On the other hand, a vision statement looks to the future, describing where the company aspires to be. It’s a source of inspiration and motivation, painting a picture of the long-term achievements the business aims for. A vision statement might say, “We envision a world where technology seamlessly integrates into daily life, empowering individuals and communities to thrive. “Finally, values statements articulate the principles and beliefs that guide the company’s behavior and decision-making. They reflect the company’s culture and ethics, providing a framework for how employees interact with each other and with stakeholders. For instance, a business might list values such as integrity, innovation, and customer focus.

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How to write a mission statement

Crafting a small business mission statement is important in defining your company’s identity and direction. A well-crafted mission statement should only be 1-3 sentences long and around 100 words. To create a concise mission statement, you need to consider questions that are core to your goals and purpose. In the upcoming sections, we’ll explore key steps to help you write a compelling mission statement. We’ll show you how to:

  • Assess Your Assets
  • Explore Key Questions Openly
  • Streamline Your Focus
  • Infuse with Personality
  • Share Your Mission Publicly
  • Fine-Tune as Necessary

1. Assess your assets

This process involves assessing your internal resources, strengths, and unique selling points. By understanding what sets your business apart, you can effectively leverage these assets to create a compelling mission statement that resonates with your audience and guides your business strategy.

When assessing your assets, consider the following questions:

  • What are our core competencies and strengths as a business?
  • What resources do we have at our disposal, such as talent, technology, and financial resources?
  • What makes us unique in the marketplace, and how can we leverage this uniqueness in our mission statement?
  • How do our values and beliefs align with our business goals, and how can we communicate this alignment in our mission statement?
  • How do our assets contribute to our overall business strategy, and how can we showcase this contribution in our mission statement?

2. Explore key questions openly 

This process allows you to explore and define what truly drives your business and what you want to achieve. By openly exploring these questions, you can craft a mission statement that is authentic, meaningful and aligns with your core beliefs.

When exploring key questions, consider the following:

  • What is the purpose of our business, and why do we exist?
  • What values are most important to us as a business, and how do these values guide our decisions?
  • How can we define our business in terms of what we do, how we do it, who we do it for, and where we do it??
  • What impact do we want to have on our customers, community, and industry?
  • What ultimate benefit or value do we aim to achieve for our customers, community, and industry through our business?

3. Streamline your focus 

Now that you’ve pinpointed your core strengths, values, and objectives, it’s time to refine your focus and consolidate your insights into a straightforward mission statement. This process entails condensing your critical insights into a concise statement that encapsulates your business’s essence and its purpose. 

Consider using the following formula to streamline your focus: 

We [provide this value] to [target customers] by [what you do] through [how you do it]

For example, if your business is focused on providing personalized financial advice to young professionals using innovative technology, your streamlined mission statement could be: 

We empower young professionals to achieve financial success through personalized advice and innovative technology.

Provide this value: Achieve financial success

Target customers: Young professionals

What you do: Provide personalized financial advice 

Through: Innovative technology

4. Infuse with personality

Infusing your mission statement with personality is a key step in making it memorable and impactful. Your mission statement should reflect the unique character and values of your business, setting you apart from competitors and resonating with your audience. 

Here’s how you can infuse personality into your mission statement:

  • Be authentic: Your mission statement should genuinely reflect who you are as a business. Avoid clichés and generic statements; instead, focus on what makes your business truly unique.
  • Use engaging language: Choose words and phrases that reflect your brand’s personality. Whether you’re playful, professional, or passionate, let your mission statement reflect your voice.
  • Show your values: Highlight your core values in your mission statement. This not only adds depth but also helps customers connect with your brand on a deeper level.
  • Be inspirational: Your mission statement should inspire both your team and your customers. Use uplifting language that motivates people to be a part of your journey.
  • Stay true to your voice: Maintain a consistent tone throughout your mission statement that reflects your brand’s identity, ensuring it resonates authentically with your audience.

By infusing your mission statement with personality, you can create a statement that not only defines your small business but also resonates with your audience on a personal level.

5. Share your mission publicly:

Sharing your mission statement publicly helps with building brand loyalty, attracting like-minded customers, and enticing top talent who align with your values. By making your mission statement known, you create a strong foundation for your business’s identity and purpose.

When sharing your mission publicly, consider the following strategies:

  • Incorporate your mission statement into your website: Prominently display it on your homepage or about page.
  • Share your mission on social media channels: Use it as a core message in your posts and campaigns.
  • Include your mission statement in your marketing materials: Such as brochures, business cards, and advertisements.
  • Engage with your audience: By explaining how your mission drives your business decisions and impacts your community.
  • Regularly revisit and update your mission statement: Doing so will ensure it remains relevant and resonates with your audience.

By publicly sharing your mission statement, you communicate your values and goals and attract individuals and customers who believe in what you stand for.

6. Fine-tune as necessary

Your mission statement is a living document that should evolve with your business. Regularly reviewing and refining it ensures that it remains relevant, impactful, and aligned with your goals. Here are some tips to help you fine-tune your mission statement:

  • Seek feedback from stakeholders: Your employees, customers, and partners can offer valuable insights into how well your mission statement reflects your business values and goals.
  • Keep it concise: A mission statement should be clear, concise, and easy to understand. Avoid jargon and complex language.
  • Align it with your goals: Make sure your mission statement reflects your current business goals and objectives.
  • Stay true to your values: Your mission statement should reflect your core values and what makes your business unique.
  • Integrate it into Your Culture: Make your mission statement a central part of your company culture. Recognize and reward behaviors that align with your mission to reinforce its importance.
  • Test it out: Try using your mission statement in different contexts to see how well it resonates with your audience.

By regularly fine-tuning your mission statement, you can ensure that it remains a powerful tool that guides your business forward.

Tips for writing a memorable and impactful mission statement

Crafting a compelling mission statement is more than just a task on your to-do list—it’s a powerful tool that can inspire employees, attract customers, and set your business apart from competitors. A well-crafted mission statement serves as a guiding light, aligning your team’s efforts and resonating with your audience. It communicates your core values and purpose, driving your business forward with clarity and conviction. Below are a few key tips that can help you in creating the perfect mission statement for your business:

  • Be authentic: Your mission statement should reflect the true essence of your business, showcasing your unique values and beliefs.
  • Focus on impact: Clearly define the positive impact your business aims to make, whether it’s on customers, communities, or the world at large.
  • Stay concise: Keep your mission statement brief and to the point, focusing on the most essential aspects of your business’s purpose.
  • Use action-oriented language: Use verbs that convey action and demonstrate how your business is actively working towards its mission.
  • Be inspirational: Use language that inspires and motivates, creating a sense of excitement and purpose for both employees and customers.
  • Consider your audience: Tailor your mission statement to resonate with your target audience, using language that speaks to their needs and values.
  • Ensure alignment: Make sure your mission statement aligns with your company’s values, goals, and long-term vision.

Review and revise regularly: Regularly review your mission statement to ensure it remains relevant and reflective of your business’s purpose and values.

Top 25 small business mission statement examples

The best way to learn how to write a mission statement is to study strong examples of mission statements. Learning from successful companies can help you better understand what makes up a mission statement and what you feel after reading one. Explore these 25 ideas below for more inspiration. The first five are from independents just like you.


Laura Lee Creative mission statement
  1. Laura Lee Creative – photographer and business consultant

Mission statement: “To give people the tools and business systems they need so they can stop sacrificing their life for the sake of being a business owner”

The mission statement of Laura Lee Creative is impactful and compelling for several reasons:

  • Clarity and Focus: The statement clearly defines the purpose of the business, which is to provide tools and systems to help individuals balance their personal and professional lives.
  • Value Proposition: It offers a solution to a common pain point among entrepreneurs—sacrificing personal life for business success. This resonates with many potential clients who seek a better work-life balance.
  • Inspiration and Motivation: By addressing a significant challenge faced by many business owners, the mission statement inspires and motivates both employees and clients.
  • Differentiation:  The focus on work-life balance and personal well-being sets Laura Lee Creative apart from competitors.
  • Alignment with Company Values: The mission aligns with the values of work-life balance, personal fulfillment, and holistic success, which can attract like-minded individuals and businesses.

buoyant design studio mission statement
  1. Emilie Steinmann – Creative director and copywriter at buoyant design studio

Mission statement: “To support serious CEOs in their quest to gain loyal customers and naturally increase their bottom line by writing captivating copy.”

The mission statement of Emilie Steinmann is impactful and compelling for several reasons:

  • Clarity and Focus: The statement is clear and focused on Emilie’s target audience (serious CEOs) and the specific outcome she aims to help them achieve (gain loyal customers and increase their bottom line).
  • Value Proposition: It clearly articulates the value Emilie offers—writing captivating copy that helps CEOs achieve their business goals.
  • Inspiration and Motivation: The statement is inspirational, as it portrays Emilie as a partner in her clients’ success, which can be motivating for CEOs looking to improve their businesses.
  • Differentiation: It differentiates Emilie from other copywriters by highlighting her specialization in serving serious CEOs and her focus on delivering tangible results.
  • Alignment with Company Values: It aligns with Emilie’s values of professionalism, excellence, and helping others succeed, which can attract clients who share similar values.

sydney young mission statement
  1. Sydney Young – HoneyBook Pro and CEO of Creative Bliss

Mission Statement: “Give you effective strategies to grow your revenue and practical tools to improve your mindset because I know from experience that great businesses are built on both!”

This mission statement of Sydney Young is impactful and compelling for several reasons:

  • Clarity and Focus: The statement clearly defines the purpose of the business, which is to provide strategies and tools for revenue growth and mindset improvement.
  • Value Proposition: It offers a valuable proposition by emphasizing the importance of both revenue growth strategies and mindset improvement in building great businesses.
  • Inspiration and Motivation: It inspires and motivates by offering solutions to common challenges faced by entrepreneurs, such as revenue growth and mindset improvement.
  • Differentiation: It sets the business apart by focusing on both revenue growth and mindset improvement, which may not be the primary focus of other business coaches.
  • Alignment with Company Values: The mission aligns with values of growth, empowerment, and holistic success, which can attract like-minded individuals and businesses.

The Contract Shop mission statement
  1. Christina Scalera – Attorney 

Mission Statement: “Our mission is to preserve and improve the special relationships you work so hard to cultivate as an entrepreneur. We believe a solid definition of these relationships through contracts sets a trustworthy foundation, no matter how much or little experience you have.” 

The mission statement of Christina Scalera is is impactful and compelling for several reasons:

  • Clarity and Focus: The statement is clear and focused on the purpose of preserving and improving relationships for entrepreneurs.
  • Value Proposition: It emphasizes the value of contracts in establishing trust and reliability, which can resonate with entrepreneurs seeking legal support.
  • Inspiration and Motivation: The mission statement inspires entrepreneurs to prioritize relationship building and legal protection, motivating them to seek legal guidance.
  • Differentiation: It differentiates Christina from other attorneys by highlighting her focus on relationships and trust.
  • Alignment with Company Values: The mission aligns with Christina’s values of trust, integrity, and support for entrepreneurs, attracting clients who share similar values.

Candice Coppola mission statement
  1. Candice Coppola – Small Business Coach

Mission Statement: “Encouraging creative entrepreneurs to live and work on purpose.”

The mission statement of Candice Coppola is impactful and compelling for several reasons:

  • Clarity and Focus: Candice’s mission is clear and focused on inspiring creative entrepreneurs to live and work with intentionality.
  • Value Proposition: By emphasizing living and working on purpose, Candice offers entrepreneurs a holistic approach to business that prioritizes fulfillment and meaning.
  • Inspiration and Motivation: Candice’s mission serves as a source of inspiration, motivating entrepreneurs to align their work with their passions and values.
  • Differentiation: This mission sets Candice apart by highlighting her focus on the holistic well-being of entrepreneurs, not just their business success.
  • Alignment with Company Values: Candice’s mission aligns with her values of purpose, creativity, and personal fulfillment, attracting clients who share these values.5. 

Teadrops mission statement
  1. Tea Drops – Tea Company

Mission Statement: “We create magical tea moments that connect you to what’s important, whether that be connecting to your friends, community, or even yourself.”

The mission statement of Tea Drops is impactful and compelling for several reasons:.

  • Clarity and Focus: Tea Drops’ mission is clear and focused on creating meaningful tea experiences that facilitate connections.
  • Value Proposition: By emphasizing the creation of magical tea moments, Tea Drops offers a unique and emotionally resonant tea experience.
  • Inspiration and Motivation: Tea Drops’ mission inspires and motivates tea drinkers to cherish moments of connection and reflection.
  • Differentiation: This mission sets Tea Drops apart by highlighting its focus on the emotional and social aspects of tea drinking, not just the beverage itself.
  • Alignment with Company Values: Tea Drops’ mission aligns with its values of fostering connections and promoting mindfulness, attracting customers who value these principles.

Nike mission statement
  1. Nike – Sportswear Company

Mission Statement: “To bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete.”

The mission statement of Nike is impactful and compelling for several reasons:

  • Clarity and Focus: Nike’s mission is clear and focused on inspiring and innovating for athletes worldwide.
  • Value Proposition: By emphasizing inspiration and innovation, Nike offers products and experiences that enhance athletic performance and enjoyment.
  • Inspiration and Motivation: Nike’s mission inspires and motivates athletes to push beyond their limits and strive for greatness.
  • Differentiation: This mission differentiates Nike by highlighting its commitment to all athletes and its inclusive definition of athleticism.
  • Alignment with Company Values: Nike’s mission aligns with its values of innovation, inclusivity, and performance excellence, resonating with customers who share these values.

Apple mission statement
  1. Apple – Technology Company

Mission Statement: “Apple’s more than 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it.”

The mission statement of Apple is impactful and compelling for several reasons:

  • Clarity and Focus: Apple’s mission is clear and focused on product excellence and environmental stewardship.
  • Value Proposition: By prioritizing product quality and environmental responsibility, Apple offers value to customers who seek high-quality, sustainable products.
  • Inspiration and Motivation: Apple’s mission inspires and motivates employees to innovate and create products that make a positive impact.
  • Differentiation: This mission differentiates Apple by emphasizing its commitment to product excellence and environmental sustainability.
  • Alignment with Company Values: Apple’s mission aligns with its values of innovation, quality, and environmental responsibility, attracting customers who share these values.

NASA mission statement
  1. NASA – Space Agency

Mission Statement: “Drive advances in science, technology, aeronautics, and space exploration to enhance knowledge, education, innovation, economic vitality, and stewardship of Earth.”
The mission statement of NASA is impactful and compelling for several reasons:

  • Clarity and Focus: NASA’s mission is clear and focused on advancing various fields for the betterment of society and the planet.
  • Value Proposition: By focusing on science, technology, and space exploration, NASA offers value through the advancement of human knowledge and technological capabilities.
  • Inspiration and Motivation: NASA’s mission inspires and motivates individuals to push the boundaries of what is possible and explore new frontiers.
  • Differentiation: NASA’s mission sets it apart by emphasizing its commitment to advancing knowledge and technology for the benefit of all.
  • Alignment with Company Values: NASA’s mission aligns with its values of exploration, discovery, and innovation, attracting individuals and organizations that share these values.

Cultivate What Matters mission statement
  1. Cultivate What Matters® – Women’s Empowerment Company

Mission Statement: “Our mission is to encourage community and provide accountability to help women take action on their meaningful goals. We are better together, friends. Our mission is to help each other cultivate what matters. Powerful goals change lives.”

The mission statement of Cultivate What Matters® is impactful and compelling for several reasons:

  • Clarity and Focus: The statement is clear and focused on empowering women to achieve their goals through community and accountability.
  • Value Proposition: Cultivate What Matters® offers value by providing support and resources to help women take meaningful action toward their goals.
  • Inspiration and Motivation: The mission statement inspires and motivates women to pursue their goals and supports them in their journey.
  • Differentiation: Cultivate What Matters® differentiates itself by emphasizing the power of community and accountability in goal achievement.
  • Alignment with Company Values: The mission aligns with the company’s values of community, empowerment, and personal growth, attracting women who share these values.

Google mission statement
  1. Google – Technology Company

Mission Statement: “Organize the world’s information and make it universally accessible and useful.”
The mission statement of Google is impactful and compelling for several reasons:

  • Clarity and Focus: The statement is clear and focused on the goal of organizing information and making it accessible and useful.
  • Value Proposition: Google offers value by providing access to a vast amount of information that can benefit individuals and society.
  • Inspiration and Motivation: The mission statement inspires and motivates employees to innovate and create products that fulfill this mission.
  • Differentiation: Google differentiates itself by its commitment to organizing information and making it accessible, setting it apart from other technology companies.
  • Alignment with Company Values: The mission aligns with Google’s values of innovation, accessibility, and usefulness, guiding its actions and decisions.

Starbucks mission statement
  1. Starbucks – Coffeehouse Chain

Mission Statement: “To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.”

The mission statement of Starbucks is impactful and compelling for several reasons:

  • Clarity and Focus: The statement is clear and concise, focusing on inspiring and nurturing the human spirit. It outlines the company’s goal of making a positive impact on individuals and communities.
  • Value Proposition: It articulates Starbucks’ value proposition of not just selling coffee but also creating meaningful connections and experiences. 
  • Inspiration and Motivation: The mission statement is inspiring, as it conveys Starbucks’ aspiration to make a difference in people’s lives. It motivates both employees and customers to be part of a larger purpose beyond just buying and selling coffee.
  • Differentiation: It differentiates Starbucks from other coffee chains by highlighting its focus on human connection and community involvement. 
  • Alignment with Company Values: The mission statement aligns with Starbucks’ core values of creating a positive social impact, promoting diversity and inclusion, and fostering a sense of community. 

Target mission statement
  1. Target – Retail Company

Mission Statement: “The promise of surprises, fun, ease, and inspiration at every turn, no matter when, where, or how you shop. That quest to bring joy is at the center of every business decision we make.”

The mission statement of Target is impactful and compelling for several reasons:

  • Clarity and Focus: The statement is clear and focused on providing a positive shopping experience that includes surprises, fun, ease, and inspiration. It emphasizes the company’s commitment to bringing joy to customers.
  • Value Proposition: Target’s value proposition is to offer a unique and enjoyable shopping experience that goes beyond just selling products. It promises to surprise and inspire customers, making shopping more than just a transaction.
  • Inspiration and Motivation: The mission statement inspires and motivates employees by highlighting the importance of bringing joy to customers. It encourages creativity and innovation in delivering on this promise.
  • Differentiation: Target differentiates itself by focusing on the emotional aspect of shopping, aiming to create a memorable experience that sets it apart from other retailers. This emphasis on joy and inspiration distinguishes Target in the retail landscape.
  • Alignment with Company Values: The mission aligns with Target’s values of customer-centricity, creativity, and fun. It reflects the company’s commitment to making every business decision with the goal of bringing joy to its customers.

Coca-Cola mission statement
  1. Coca-Cola – Beverage Company

Mission Statement: “To refresh the world in mind, body and spirit. To inspire moments of optimism and happiness through our brands and actions.”

The mission statement of Coca-Cola is impactful and compelling for several reasons:

  • Clarity and Focus: Coca-Cola aims to refresh the world and inspire optimism and happiness through its brands and actions, focusing on enhancing people’s overall well-being.
  • Value Proposition: Coca-Cola’s promise to refresh and inspire moments of joy differentiates its brands, offering consumers more than just a beverage but also an emotional experience.
  • Inspiration and Motivation: The mission statement inspires employees to create products and campaigns that bring joy and optimism to consumers, fostering a positive impact on society.
  • Differentiation: Coca-Cola differentiates itself by emphasizing the emotional benefits of its products, aiming to uplift consumers’ spirits and create memorable experiences.
  • Alignment with Company Values: The mission aligns with Coca-Cola’s values of happiness, optimism, and refreshment, guiding its efforts to make a positive difference in the world.

Amazon mission statement
  1. Amazon – E-Commerce Company

Mission Statement: “To be Earth’s most customer-centric company.”

The mission statement of Amazon is impactful and compelling for several reasons:

  • Clarity and Focus: Amazon’s mission is clear and focused on prioritizing the needs and satisfaction of its customers above all else, aiming to be the best in this aspect globally.
  • Value Proposition: Amazon’s customer-centric approach differentiates it by emphasizing customer experience and satisfaction as its top priority, offering a wide range of products and services to meet diverse needs.
  • Inspiration and Motivation: The mission inspires Amazon employees to continually innovate and improve customer experiences, driving the company’s growth and success.
  • Differentiation: Amazon sets itself apart by placing customers at the center of its business model, ensuring that every decision and action is geared towards enhancing customer satisfaction.
  • Alignment with Company Values: The mission aligns with Amazon’s values of customer obsession, innovation, and operational excellence, guiding its efforts to continually exceed customer expectations.

Microsoft mission statement
  1. Microsoft – Technology Company

Mission Statement: “Our mission is to empower every person and every organization on the planet to achieve more.”

The mission statement of Microsoft is impactful and compelling for several reasons:

  • Clarity and Focus: Microsoft’s mission is clear and focused on empowering individuals and organizations worldwide, highlighting a broad yet specific goal.
  • Value Proposition: Microsoft’s mission emphasizes empowerment, suggesting that its products and services enable users to be more productive and successful.
  • Inspiration and Motivation: The mission inspires employees to create innovative solutions that enhance productivity and enable users to achieve more, driving personal and organizational success.
  • Differentiation: Microsoft differentiates itself by its commitment to empowering individuals and organizations, positioning itself as a company that enables success and advancement.
  • Alignment with Company Values: The mission aligns with Microsoft’s values of empowerment, diversity, and inclusivity, guiding its efforts to create products and services that benefit society as a whole.

Adobe mission statement
  1. Adobe – Technology Company

Mission Statement: “Change the world through digital experiences.”

The mission statement of Adobe is impactful and compelling for several reasons:

  • Clarity and Focus: Adobe’s mission is clear and focused on leveraging digital experiences to enact positive change, indicating a specific and achievable goal.
  • Value Proposition: Adobe’s mission suggests that its digital tools and services are designed to empower individuals and organizations to create meaningful and impactful digital experiences.
  • Inspiration and Motivation: The mission inspires employees to develop innovative solutions that enhance digital experiences, driving positive change and creativity.
  • Differentiation: Adobe differentiates itself by its commitment to using digital experiences as a catalyst for change, positioning itself as a company that enables transformative digital storytelling.
  • Alignment with Company Values: The mission aligns with Adobe’s values of creativity, innovation, and making a difference, guiding its efforts to create technologies that empower individuals and organizations to create impactful digital content.

Southwest Airlines mission statement
  1. Southwest Airlines – Airline Company

Mission Statement: “To connect People to what’s important in their lives through friendly, reliable, and low-cost air travel.”

The mission statement of Southwest Airlines is impactful and compelling for several reasons:

  • Clarity and Focus: Southwest Airlines’ mission is clear and focused on connecting people to what matters to them, emphasizing the importance of friendly, reliable, and low-cost air travel.
  • Value Proposition: The mission implies that Southwest Airlines offers value by providing convenient and affordable air travel options that help people stay connected to what is important in their lives.
  • Inspiration and Motivation: The mission statement inspires employees to provide excellent customer service and maintain the airline’s reputation for friendly and reliable air travel.
  • Differentiation: Southwest Airlines differentiates itself by highlighting its focus on providing low-cost air travel with a friendly and reliable service, setting it apart from other airlines that may prioritize other aspects of air travel.
  • Alignment with Company Values: The mission aligns with Southwest Airlines’ values of customer service, affordability, and reliability, guiding its efforts to provide a positive travel experience for its customers.

Squarespace mission statement
  1. Squarespace – Website Building Platform

Mission Statement: “Squarespace makes beautiful products to help people with creative ideas succeed.”

The mission statement of Squarespace is impactful and compelling for several reasons:

  • Clarity and Focus: Squarespace’s mission is clear and focused on creating products that support creative individuals in achieving success, particularly emphasizing the beauty of their products.
  • Value Proposition: The mission implies that Squarespace offers value by providing easy-to-use and visually appealing website-building tools that empower creative individuals to succeed.
  • Inspiration and Motivation: The mission statement inspires and motivates both employees and customers by suggesting that using Squarespace can lead to success for those with creative ideas.
  • Differentiation: Squarespace differentiates itself by highlighting its focus on providing tools for creative individuals, setting it apart from other website building platforms that may not emphasize creativity as strongly.
  • Alignment with Company Values: The mission aligns with Squarespace’s values of creativity, design, and empowerment, guiding its efforts to provide innovative tools for its customers.

invision mission statement
  1. InVision – Collaboration Platform

Mission Statement: “We’re on a mission to transform the way people work together by helping them collaborate better. Faster. On everything. From anywhere.”

The mission statement of InVision is impactful and compelling for several reasons:

  • Clarity and Focus: InVision’s mission is clear and focused on transforming collaboration by making it better, faster, and more accessible across all aspects of work and from any location.
  • Value Proposition: The mission implies that InVision offers value by providing tools or platforms that enhance collaboration and productivity for teams.
  • Inspiration and Motivation: The mission statement inspires and motivates both employees and customers by presenting a vision of improved collaboration and work efficiency.
  • Differentiation: InVision differentiates itself by highlighting its focus on collaboration across all aspects of work, suggesting a comprehensive solution compared to more specialized collaboration tools.
  • Alignment with Company Values: The mission aligns with InVision’s values of innovation, teamwork, and efficiency, guiding its efforts to develop products that improve collaboration for teams.

Disney mission statement
  1. The Walt Disney Company – Entertainment Company

Mission Statement: “To entertain, inform, and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds, and innovative technologies that make ours the world’s premier entertainment company.”

The mission statement of The Walt Disney Company is impactful and compelling for several reasons:

  • Clarity and Focus: The mission is clear and focused on entertaining, informing, and inspiring people worldwide through storytelling, leveraging the company’s iconic brands, creative minds, and innovative technologies.
  • Value Proposition: Disney offers value by providing unparalleled storytelling experiences that entertain, inform, and inspire audiences, distinguishing itself as a premier entertainment company.
  • Inspiration and Motivation: The mission statement inspires and motivates employees to create and deliver exceptional storytelling experiences that enrich the lives of audiences globally.
  • Differentiation: Disney differentiates itself by emphasizing its commitment to storytelling as a means to entertain, inform, and inspire, setting it apart from other entertainment companies.
  • Alignment with Company Values: The mission aligns with Disney’s values of creativity, innovation, and storytelling, guiding its efforts to create magical experiences for audiences worldwide.

Johnson & Johnson mission statement
  1. Johnson & Johnson – Healthcare

Mission Statement: “Good health is the foundation of vibrant lives, thriving communities, and forward progress.”

The mission statement of Johnson & Johnson is impactful and compelling for several reasons:

  • Clarity and Focus: The mission is clear and focused on promoting good health as a fundamental element for vibrant lives, thriving communities, and progress.
  • Value Proposition: Johnson & Johnson offers value by emphasizing the importance of good health in creating vibrant communities and driving progress.
  • Inspiration and Motivation: The mission statement inspires and motivates individuals and communities to prioritize health as a means to achieve vibrant lives and progress.
  • Differentiation: Johnson & Johnson differentiates itself by highlighting its commitment to health as a foundational element for communities and progress, setting it apart from other companies.
  • Alignment with Company Values: The mission aligns with Johnson & Johnson’s values of health, well-being, and progress, guiding its efforts to improve lives globally.

Etsy mission statement
  1. Etsy – E-commerce

Mission Statement: “Keep Commerce Human”

The mission statement of Etsy is impactful and compelling for several reasons:

  • Clarity and Focus: Etsy’s mission is clear and focused on maintaining a human touch in commerce, emphasizing the importance of people in their ecosystem.
  • Value Proposition: Etsy provides a meaningful platform for sellers to showcase their creativity and turn their passions into opportunities while offering buyers a unique selection of carefully crafted items.
  • Inspiration and Motivation: The mission statement inspires both sellers and buyers by highlighting the value of creativity, uniqueness, and human connection in commerce.
  • Differentiation: Etsy differentiates itself by prioritizing individual sellers and their creative products, offering a marketplace that stands out from more conventional e-commerce platforms.
  • Alignment with Company Values: The mission aligns with Etsy’s values of respect, creativity, and uniqueness, reflecting their commitment to supporting a diverse community of sellers and buyers.

Hello Alice mission statement
  1. Hello Alice – Small Business Support

Mission Statement: “Help all small business owners succeed.”

The mission statement of Hello Alice is impactful and compelling for several reasons:

  • Clarity and Focus: Hello Alice’s mission is clear and focused on supporting the success of all small business owners, highlighting a broad and inclusive approach.
  • Value Proposition: Hello Alice offers valuable support and resources tailored to the needs of small business owners, aiming to help them overcome challenges and thrive.
  • Inspiration and Motivation: The mission statement inspires and motivates small business owners by offering them hope and assistance in achieving their goals.
  • Differentiation: Hello Alice differentiates itself by its inclusive mission that targets all small business owners, showcasing its commitment to providing support to a wide range of entrepreneurs.
  • Alignment with Company Values: The mission aligns with Hello Alice’s values of support, empowerment, and inclusivity, demonstrating its dedication to helping small businesses succeed.

HoneyBook mission statement
  1. HoneyBook – Leading clientflow management platform

Mission Statement: “Empower all who own their independence to build a life of passion and purpose.”

The mission statement of HoneyBook is impactful and compelling for several reasons:

  • Clarity and Focus: HoneyBook’s mission is clear and focused on empowering individuals who own their independence, emphasizing the goal of helping them build a fulfilling life.
  • Value Proposition: HoneyBook offers valuable tools and resources that support freelancers in their journey to create a life driven by passion and purpose.
  • Inspiration and Motivation: The mission statement inspires and motivates freelancers by offering them a platform that encourages and supports them in pursuing their passions and finding purpose in their work.
  • Differentiation: HoneyBook differentiates itself by focusing on empowering freelancers specifically, highlighting its dedication to supporting this unique group of independent workers.

Alignment with Company Values: The mission aligns with HoneyBook’s values of empowerment, independence, and purpose, showcasing its commitment to helping freelancers succeed in their endeavors.

How to use your mission statement

Your mission statement is a powerful tool that can be used in various ways to strengthen your brand and align your team. Internally, it serves as a guiding light, helping new employees understand your company’s core values and purpose. It’s also a great way to keep your team motivated and focused on your long-term goals.

Externally, your mission statement can be incorporated into your daily activities to reinforce your brand identity. Use it in your social media profiles, email signatures, and on your website to communicate your values to clients and partners. By consistently showcasing your mission, you can build trust and loyalty among your audience.

Additionally, your mission statement can be a catalyst for building community. Use it when networking or teaching others about your business to create connections and inspire collaboration. The more you integrate your mission into your daily routine, the more impactful it will be in shaping your brand and driving your business forward.

Need a mission statement?

Looking for a little more help writing a mission statement? Create your own with our free mission statement generator. It’s fast, free, and easy. Just follow the prompts (fill-in-the-blank style) and our handy tool will create a unique mission statement just for your independent business.

We also provide helpful tips and more company mission statement examples to ensure yours captures what makes your business unique. Our clientflow management platform for small businesses will propel you forward in your business.

Create your free mission statement

Now it’s your turn! Make a statement that represents your brand values.
Just plug in your business information and get a new mission statement in minutes.

Start your business off with a path to success

If you’re just starting your business, a vision and mission statement will give you focus. There are also more tools you can use to ensure you’re on the path to success. For example, you’ll want to create a business plan that you can use to understand your market and find funding. 

You’ll also need the right tools to manage your clients and projects, such as a clientflow platform. HoneyBook is the leading clientflow platform for independent businesses, so it’s a great option to manage everything in one place. Instead of juggling multiple subscriptions, you can use HoneyBook to capture leads, book clients, manage projects, and view business data. 

By setting up your clientflow platform as you’re starting your business, it’ll be easier to grow and scale. 

Centralize your client management

Capture leads, sell services, manage projects, and nurture client relationships from one platform.  All that and more with HoneyBook.

The difference between the businesses that succeed and the ones that fail 

💡If you are scrappy and learn to figure things out, you will be successful. 

The Independent Business Podcast launched one year ago this week, so what better way to celebrate than with a roundup of our favorite episodes?

At the end of every interview, we ask our guests what they think is the biggest differentiator between the businesses that succeed and the ones that fail. In this episode, we’ve gathered some amazing answers from our incredible guests that will leave you feeling empowered and inspired. 

If you want to listen to the full episodes from each soundbite, they are linked below. 

The Independent Business podcast is powered by HoneyBook, the all-in-one clientflow management platform for independent business owners to streamline their processes and create remarkable client experiences. Book clients, manage projects, get paid faster, and have business flow your way with HoneyBook. Use the code PODCAST to get 20% off your first year as a new member.

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Transcript

Tip 1: Show up consistently

Instagram growth coach Brock Johnson joined us in episode 32, where he shared what he learned from losing 14,000 followers in one week. He said that the key to success on social media is to stop overthinking or trying to create perfect content; instead, focus on showing up online consistently. Successful business owners take action and bet on themselves.  

Tip 2: You are the secret sauce to your business

In episode 46, messaging and positioning strategist Danait Berhe talked about creating an empathy-forward sales strategy for your business. She reminded us that you are the secret sauce to your business and success. Everything else, such as social media, ChatGPT, and sales strategies are simply tools to enhance your business. 

What you do, how you do it, and your mindset is everything in your business. If you are scrappy and learn to figure things out, you will be successful. 

Tip 3: Your business and purpose must go beyond your bottom line

In episode 20, wedding photographer Katelyn James told us about running a $250,000 per month business. She said that your business must be rooted in purpose and how you are changing people’s lives, not just your bottom line. When you attach yourself to a strong vision, people will be attracted to your business. 

Tip 4: Preparation is key to business success

Christiana Yebra, owner of Currently Events, joined us in episode 39, where she explained the systems and strategies she used to turn her side hustle into a business that generated half a million dollars in revenue. She shared that being prepared, researched, and thoughtful is what turns a pipe dream into a bonafide business. 

Seeking out resources, such as this podcast, and connecting with other business owners in your area is a great way to learn how to grow a successful business.

Tip 5: Learn how to pivot

In episode 31, Tonic Site Shop CEO Jen Olmstead showed us what we can learn from Starbucks and the PSL. She shared that the most important thing a business should be able to do is pivot. Successful businesses look at what’s working and what isn’t working and make decisions based on what they’ve learned. The key to pivoting successfully is to tune into your audience and listen to what they want.

Tip 6: Successful businesses are committed

Emmy Award-winning designer and CEO of The Future Chris Do talked about the importance of focus in episode 27. He said that businesses that fail have shiny object syndrome and get easily distracted. They think that their new idea is better than their original idea, so they lose sight of the core vision of their business. 

You have to commit to your business, even in the difficult times when you aren’t seeing the results you want. The way to do that is to improve your skills, read books, hire a coach, and go to workshops.

Tip 7: The key to business success is discipline

In episode 44, the CEO of Élevae Visuals Shay Cochrane explained how she built multiple six-figure businesses working one 16 hours per week. She said that the key to business success is disciplined focus. Actually doing the important work, rather than being distracted by social media and other tasks, is how you win in business.

Tip 8: Embrace your own magic

Bestselling author and lifestyle expert Mattie James told us to embrace our own magic in our businesses in episode 14. She also told us not to give up, because the people who succeed are the ones who keep going, even when they make mistakes. 

Successful business owners tap into their magic and continue showing up for their business. They know that they are gifting their light to the world and giving others permission to embrace their own magic too.

Tip 9: Don’t be afraid to try things again

In episode 35, photographer Hope Taylor explained how she built multiple six-figure passive income streams. Her tip is don’t be afraid of trying things again or try things from a new angle based on what your audience needs. It’s easy to feel defeated when something, such as a course launch doesn’t go as well as you hoped it would, but that doesn’t mean you should give up. 

Instead, you can learn from your past experiences and implement changes. Treat your business like an experiment so that you are always learning from what is and isn’t working.

Tip 10: Understand your data

We kicked off this podcast with the founder and host of the podcast to Cubicle CEO Ellen Yin in episode one, who shared a powerful reminder of how understanding your data will lead to business success. You have to put yourself out there and love to fail so that you can learn from your failures and improve. The most successful entrepreneurs go hand in hand with failure, and they use their data to learn and grow. 

Tip 11: Let go of your ego

In episode 30, LinkedIn expert Lakrisha Davis explained why successful business owners need to let go of their egos to succeed. Your ego holds you back from succeeding because it stops you from asking for help. You have to have the humility to hire a coach or get advice from your peers. You also need to have empathy for your audience so that you can continuously improve the value of your service and ask for feedback without getting offended. 

Tip 12: Be controversial

Author of Financial Feminist Tori Dunlap told us to be controversial in episode 19. Have an opinion and something to say. You can’t be everything to everybody, and having strong opinions will attract your target audience. They will be excited to engage with you and purchase from you multiple times. Don’t pay attention to the people who don’t understand your brand. Instead, prioritize connecting with the people who do. 

How to track expenses: A HoneyBook guide for small business owners

Tracking payments online

From improving budgeting accuracy to making tax season easier, discover the benefits of tracking business expenses. Gain control over your cash flow with these tips and tools for comprehensive and accurate business expense tracking.

Tracking expenses online

As a small business owner, you’re constantly juggling multiple roles—from leading your brand to managing client relationships. Amid these responsibilities, becoming an expert in accounting might not be high on your list. Yet understanding the best way to track your business expenses is crucial.

From simplifying tax season to providing a clear view of your cash flow, learning how to effectively track your business expenses will transform the way you manage your finances while bringing significant benefits to your business. 

Luckily, you don’t have to get a degree in accounting or even take a course to learn the basics of tracking expenses. These days, professional business expense trackers like HoneyBook and QuickBooks can do much of the work for you digitally. All you need is a basic understanding of expense tracking and a preliminary setup.

Jump to:

Like with QuickBooks, though, keep in mind that FreshBooks doesn’t have everything you need to manage your client relationships, like lead capture, online contracts, and client communication. For that, you’ll need a clientflow management platform.

What are business expenses?

Business expenses span a broad spectrum, covering everything from straightforward operational costs to more nuanced spending. Here are some examples:

  • Office rent
  • Utilities
  • Employee salaries
  • Equipment
  • Marketing and advertising
  • Travel expenses
  • Professional service fees
  • Insurance premiums
  • Office supplies
  • Software subscriptions
  • Maintenance and repairs

What expenses should a small business track?

Recognizing and tracking business expenses is crucial not only for clear financial oversight but also for compliance with tax laws, effective budgeting, and the overall financial health of your enterprise.

Identifying tax-deductible expenses is part of this tracking process. These are the expenses that the tax authorities allow you to subtract from your total income before your tax obligation is calculated, potentially lowering the amount you owe. Tracking these expenses and your general work spending habits is crucial not only for financial transparency but also for tax compliance, budgeting, and the overall health of your business.

What are the benefits of tracking business expenses? 

We all know that tracking your expenses is important. However, one thing that often flies under the radar for independents and small businesses is the specific reasons why.

As a business owner, you’ll need your expense information for your tax returns as well as your year-end reports. Tracking business expenses also comes with these additional benefits:

  • Enhanced financial accuracy: Keeping a detailed record of your expenses prevents discrepancies and ensures accuracy in your financial reporting.
  • Optimized budgeting: With a clear picture of where your money is going, it’s easier to spot areas where you can cut costs and allocate resources more effectively.
  • Informed business planning: Detailed expense tracking provides valuable insights into your business operations, helping you plan for future growth and adjust your business strategy accordingly.
  • Increased profitability: By minimizing unnecessary expenses and optimizing your budget, you can increase your business’s profitability, leading to vital business growth.
Download the small business tax filing checklist

Check out the checklist so you can refer to it as you prepare for this tax season.

Preparing for tax time

Tracking your spending helps you identify your tax-deductible expenses and organize them when tax season comes around. Plus, there are a lot of great ideas for creative tax deductions for small businesses. Whether you’re a sole proprietor or single-member LLC, you’ll be able to deduct many business expenses, including those listed above.

Accurately reporting your expenses can also help you yield bigger tax savings, making tax season less stressful overall.

Understanding and optimizing your cash flow

When you have an accurate view of your business income and expenses, it’s easier to plan your short- and long-term business financial goals, and to get a hold on your overall monthly budget.

If you’re spending more money than you make, eventually you’ll run out of cash to do business. Tracking your expenses and cash flow will show you if you’re truly making money, or if you’re overestimating earnings by underestimating expenses.

Expense tracking also helps you to identify your cost per product or service. Having true transparency regarding what it costs to produce one unit of your product or provide one service can help you price yourself better and find areas for cost reduction.

3 tips for accurately tracking business expenses

1. Set up a business bank account

To track your business expenses accurately, the first step is to set up a business bank account. Even if you’re a new sole proprietor, separating your personal and business expenses as soon as possible will make everything easier in the long run. 

Separate accounts will make it easier to do your taxes, hire employees, purchase resources for your business, and reduce your personal liability. This is especially true if you obtain an EIN and become a single-owner LLC. With a clear picture of your business expenses, you can also keep track of how they change over time.

2. Audit and categorize expenses for your business

Even if it’s just with a pen and paper, sit down and sketch a rough outline of all the things you spend money on for your business. Here are some of the most common categories you’ll find and how you can classify them:

  • Cost of Goods Sold – These are the costs directly associated with selling your products or services. You can also think of this account as the price of your product or service without any markup. Some examples of this account are packaging, raw goods, or shipping. If you are a service-based business, sometimes this account can be hard to classify. Some examples of service-based COGS include merchant fees, commission fees, and transaction fees.
  • Marketing and Advertising – This expense is the cost to market your product. Some examples of this account are social media ads, branding costs, software, or website development.
  • Dues and Subscriptions – This expense captures all of the monthly subscription services that you purchase for your business. So any professional services like Adobe Suite, HoneyBook, website hosting, cloud storage, or others would go here.
  • Salaries and Wages – This expense captures all of the wages and salaries that you pay to your employees and yourself. If you have employees or pay yourself a salary, you want to place that expense here. It’s important to include 1099-misc wages in this bucket as well. An exception to this category is if you’re a sole proprietor or single-owner LLC. If you take an owner’s draw, you will pay income taxes on the draw similar to a 1099-misc worker. If you pay yourself a salary, you’re taxed like an employee, and this requires that your business is set up as an S Corp or a C corp.

Your specific categories may include more or less of a given expense depending on what you need for your business. By mapping out these categories, it’ll be easier to track your expenses moving forward. Whether you use expense-tracking software or a spreadsheet, identifying expense categories and tracking from the start of the year will save you a headache down the road.

3. Understand how to use your expense reports

You might be thinking, “I know how important this but what is the best way to track expenses for a business and create expense reports?” 

This is another reason why it’s so important to choose the best expense-tracking software for your needs. In addition to logging your expenses, you also need to make sure they’re categorized correctly so that your reports are accurate.

Tagging your expenses

Say you’re a freelance artist developing a commissioned piece for a client. When a subscription expense for your business is charged to your checking account, you place it in the “dues and subscription” category. Then, you buy a new canvas for the painting, so that canvas becomes a part of your cost of goods sold. 

Lastly, you decide to rent a studio to finish your piece, so the studio rental expense would be assigned to the “rent” category. 

Here’s another scenario: Say you’re a strategy consultant for online businesses. You generate a lot of leads through Facebook, so you run Facebook ads every month. That expense would fall under marketing and advertising. You rent office space, so you have monthly bills for electricity and water; these costs fall under utilities. Perhaps you also just purchased a work laptop and accessories. Those would need to be placed under your computer and internet expenses. 

Once you learn how each transaction is classified, you can easily assign these transactions and keep your bookkeeping neat and tidy.

Generating a profit-and-loss statement

After you’ve tracked all of your expenses, you’ll want software that gives you a profit-and-loss report (often referred to as P&L, or income statement), which includes a summary of how much you’ve made or lost after tracking all of your revenue and expenses. This is a “period of time” report, meaning that this summary covers data over a designated range of time. This is one of the most important statements for businesses, so make sure you keep this up to date.

Here’s how P&L statements are structured:

  • Revenue: the money you’ve made
  • Cost of goods sold: all of the costs associated with selling your products or services
  • Gross profit: your profit or loss after subtracting the cost of goods sold
  • Expenses: all other costs associated with your business (outside of the cost of goods sold)
  • Net profit/loss: the summary of all your revenue minus your expenses, which shows whether your business is profitable or not

5 of the best tools for small business expense tracking

One of the best ways to simplify your accounting is to find the best software that includes the expense tracking features you need. Why use accounting software to track your business expenses? Accounting software streamlines the process for small businesses and facilitates scalable, secure, and compliant financial management.

You might be wondering, “Can I use Excel to track my business expenses?” The answer is yes, of course. However, it’s important to note that while Excel is a viable option, it can be quite time-consuming. As your business grows, keep in mind that the time you spend on manual data entry can divert your focus from your primary goals.

Below are five of the best business expense tracker apps. As you review each, keep in mind your specific needs. Independent business owners may need a more holistic solution to business management and accounting, while bigger businesses may need features that enable expense tracking for employees, automated bookkeeping, and more.

1. HoneyBook

HoneyBook offers more than financial tracking for independent businesses. It’s a clientflow management platform that lets you manage everything from capturing new business to booking and maintaining client relationships. Some of HoneyBook’s core features include invoicing and online payment software

With a QuickBooks integration, that means you can track all your revenue in one place along with expenses and funnel all of your data seamlessly into QuickBooks for more automated bookkeeping.

When adding in your expense transactions in HoneyBook, you can classify them into the categories you already mapped out. 

To make it even easier, HoneyBook already has a list of 35-plus expense accounts to choose from, so it helps you take the guesswork out of classifying your expenses. Additionally, if you have a one-time expense for a specific client, you can include the project’s name next to the expense to gain more insight into the project’s overall profitability.

Get paid faster

Use HoneyBook to simplify your payment process—no more chasing payments. 

2. Brex

Brex is an expense management platform built specifically for corporate businesses. It includes features like business credit cards, reimbursements, bill pay, global expenses, and travel. 

For larger companies, Brex also incorporates automation and AI to streamline the entire process of tracking, tagging, and organizing expenses. It provides an easy process for submitting expenses as well as approving expenses for business owners and managers. 

Overall, Brex might not be the best option for independent business owners, but if you operate a franchise or manage many employees, it can help you streamline your expense tracking and bookkeeping. 

3. QuickBooks

If you already have a business management platform and are just looking for somewhere to manage bookkeeping and accounting, QuickBooks is one of the top options. Keep in mind that QuickBooks integrates with HoneyBook, so using both can give you the best of everything–client management, payments, expenses, and financial tracking. 

If you use QuickBooks alone, you won’t get as much clientflow customization. But, you’ll be able to use QuickBooks invoicing, enhanced financial reports, and expense tracking. 

4. MileIQ

MileIQ is great for small businesses that need to track their mileage and associated expenses, though it doesn’t offer comprehensive expense tracking like Brex or QuickBooks.

Business owners like photographers, event planners, real estate agents, and more love the simple pricing as well as the mobile app, which helps them track their mileage in real time whenever they’re on the go. 

MileIQ is a great solution for simplifying one aspect of expense tracking. But keep in mind that it doesn’t offer robust invoicing, payment processing, client management, or other bookkeeping features.

5. Freshbooks

FreshBooks is a comprehensive accounting platform, similar to QuickBooks. However, it’s designed a bit more for independent business owners and freelancers. Compared to QuickBooks and other platforms, FreshBooks is easy to set up and get started with. 

You can count on essential accounting features such as expense tracking, bill and receipt scanning, project profitability tracking, invoicing, online payments, and more. 

Expense tracking for small business owners

The bottom line is that you need an organized system for tracking your business expenses, but it’s up to you to find the best system for your needs. 

If this means starting with a spreadsheet, that’s fine, but consider software like HoneyBook to help you manage your client base and track expenses through useful integrations. Using HoneyBook will save you time and make growing your business easier. 

Everything in one place

Easily keep track of all your clients and projects using HoneyBook.

Secure online payments with these 11 tips

Paying online securely

Provide secure online payments and protect your business and your client’s payment information with these 11 tips.

In today’s digital landscape, cybersecurity hazards are a significant concern for online businesses. Approximately 2,328 cyber crimes take place every day. And the global annual cost of cybercrime is anticipated to reach $8 trillion annually in 2023. A report by the FBI shows that at least 422 million individuals were impacted by data breaches in 2022. Sounds terrifying, doesn’t it?

Fraudsters are always on the lookout for vulnerabilities they can leverage to steal data. Consequently, businesses and their employees must act cautiously to safeguard their clients’ confidential information. Your brand’s reputation can depend on secure online payments—one data leak, and clients may jump ship for a competitor.

Clients prefer paying for things with a credit card. According to a study done on client preferences by HoneyBook in partnership with Visa, 80% of clients prefer to pay with a credit card. Debit cards closely follow credit cards. To accept secure digital payments, independent business owners must first understand the security hazards associated with taking them.Understanding vulnerabilities will help independents use the right protocols to decrease security risks for clients that want to pay online. Creating a secure online payment process is part of doing business. In this article, we’ll go over the best secure online payment tips to guard your client and business information. We’ll also highlight the most secure online payment methods you can leverage.

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What secure online payments mean for your business

  • Builds customer trust by ensuring their data is protected.
  • Reduces the risk of fraud and associated financial losses.
  • Ensures compliance with regulatory requirements to avoid penalties.

What do you need to know about secure online payments?

Taking secure online payments involves a series of steps. Taking these steps helps you avoid vulnerability to data breaches and unauthorized transactions.

All businesses must follow certain standards and protocols to ensure they can take secure online payments. One such crucial standard is Payment Card Industry Data Security Standard (PCI DSS), which outlines specific rules for maintaining consistent payment security worldwide.

PCI DSS applies to all businesses that accept online payments via card. Independent businesses must handle cardholder data with utmost caution and implement the appropriate security requirements. The level of compliance needed depends on the number of transactions processed annually, with higher levels having stricter requirements.

The importance of security in online payment processing

With the emergence of eCommerce for products and services across the globe, more and more people prefer to pay online. This surge in online payment processing has also led to an increased risk of data breaches and cyber theft taking place. Therefore, every online business (big or small) needs to implement the right kind of payment security in order to take secure online payments.

Moreover, by establishing a secure payment infrastructure, businesses can instill trust and safeguard sensitive customer information. This includes protecting online invoices, which have become an integral part of modern eCommerce. Ensuring the right kind of payment security not only protects financial transactions but also fosters a sense of reliability and confidence among customers.

Use a platform that offers secure online payment processing

If you’re an independent business owner that uses HoneyBook, a clientflow management platform with secure online payment processing capabilities, security protocols are already in place. One more thing to take off your plate!

If you’re not using HoneyBook yet, you should know that in addition to secure payment processing through our online payment software, HoneyBook allows you to manage each client touchpoint in your clientflow from one app. That means from capturing and qualifying a lead to sending invoices, to taking payment and gathering feedback, you can manage the client interaction from “hey” to “pay.”

Pro tip

Your clientflow is the complete process of selling and delivering your services. Whether you’re emailing leads, signing a contract, sending an invoice, or taking payment–each step you take to deliver your services is part of your clientflow.

Different security protocols for taking secure online payments

Moving on, let’s have a look at the different types of online payment security.

Tokenization 

Tokenization replaces client payment information with a series of randomly generated tokens or characters. This leads to increased transaction security while reducing the need to manage sensitive customer data and minimizing data transmission over the Internet.

Address Verification Service (AVS)

AVS compares the address of the customer provided at checkout with the known address of the cardholder. It is important to note that AVS is useful only when paired with other fraud prevention methods.

SSL-TLS protocol

This is an internet protocol that encrypts website communications, which are crucial for secure payment processing. Customers can easily verify SSL-TLS usage by checking for a lock icon or ‘HTTPS’ in the website’s address.

Card Verification Value (CVV)

CVV is a three-digit code on the back of the credit card. It is meant to verify the purchaser has physical custody of the card.

3-D Secure or 3DS

A widely used payment security method, this analyzes over 100 data points such as IP address, transaction history, etc., to assess the risk of a transaction. The process involves collaboration between the issuer bank, the acquirer bank, and the protocol infrastructure to authenticate or challenge the transaction. If the transaction is deemed fraudulent, the customer may undergo additional identification such as one-time passwords (or OTP) to prevent scams.

Top 11 online payment security tips for independent businesses

Small businesses often don’t realize the risk they pose to themselves and their clients. They assume that hackers will only hack into the systems of bigger organizations. However, this is not true. According to Forbes, small businesses are three times more likely to be a target of cybercriminals as compared to larger companies.

Fortunately, there are some online payment security best practices that can protect businesses and their customers. Here, we will look at the most important ones.

1. Use two-factor authentication

Implementing two-factor authentication is a simple yet effective way of adding a layer of security to your digital payments process. It involves requesting the customers to supply an additional form of digital identification before they can complete a transaction.

For instance, many businesses send a unique code to the customer’s email or as a text message to their smartphone, which they must supply to authenticate the transaction. But make sure to make two-factor authentication as frictionless as possible.

2. Implement secure electronic transaction (SET)

SET is a framework and digital protocol that is designed to enhance the security of secure online payments. Developed in alliance with notable card companies like VISA and Mastercard, SET encrypts all credit card data, thus hiding personal information from fraudulent actors.

Additionally, SET also prevents merchants from viewing or accessing the cardholder’s personal information, further reinforcing the transaction’s security.

3. Get an SSL-TLS certificate for your website

SSL stands for Secure Sockets Layer. It is a security technology that encrypts communication between the customer’s web browser and payment service provider.

Transport Layer Security (TLS) is the upgraded version of SSL that fixes existing SSL vulnerabilities. It is currently the industry standard. TLS authenticates more efficiently and continues to support encrypted communication channels.

4. Verify every single transaction

With online transactions, it is hard to verify who is on the other side of the screen. However, to avoid fraudulent transactions, here are a few simple steps you can take.

  • Request the customers to manually enter their CVV or security code number
  • Check for address verification (AVS) match
  • Request a phone number so you can call in case of any discrepancy
  • Carefully look for suspicious patterns, such as unusually large orders or orders from geographic areas with a high rate of fraud
  • Validate the provided email address

5. Necessitate strong passwords

Cybercriminals try to hack into user accounts with the most frequently used password combinations of names, birthdays, and more. Requesting customers to sign up with a strong password can add a supplementary line of defense.

In an event where a customer cannot remember their password, there must be a ‘forgot your password’ functionality that enables them to reset their password.

6. Ensure PCI DSS Compliance

As discussed above, PCI DSS is a collection of compliance regulations and security protocols that major card schemes follow. Adhering to this compliance is required for any business that accepts credit or debit card payments.

PCI DSS Compliance ensures a safe and secure environment for credit/debit transactions with zero details left prone to theft or fraud.

7. Opt for a secure payment processing platform

If you take payments online, it is crucial to use a secure payment processing platform. Some examples of payment processing platforms include HoneyBook, Clover, and PayPal. 

HoneyBook is technically more than a payment processing platform, and offers a suite of tools to support independent business owners at every stage of their clientflow. Using a reputable payment processing platform can help save you the headache down the road of dealing with fraudulent charges and leaked data.

8. Refrain from storing customer payment data

It is advisable for businesses, especially small businesses, to not store any sensitive customer payment data. Most hackers target small-sized businesses owing to their lack of security. Therefore, it is best to avoid keeping this information to avoid it from falling into the hands of the wrong individuals.

For example, if you have a financial planning website that helps users save taxes efficiently, you would require every user’s financial details. But if you keep storing all the data, you increase the chances of a potential cyber threat.

The flip side of this is that if your platform is secure enough, you have less to worry about.

9. Educate employees about security protocols

Data breaches often occur due to human error. That’s why anyone accessing client information—whether it’s just you, or your employees—must be trained on how to handle sensitive information. Educate your employees on how to implement email encryption, and on how to identify and deal with suspicious texts or emails that may be phishing for login details.

Make them aware of suspicious email attachments that can contain malware. Also, explain the menacing effects of sharing sensitive information with unauthorized individuals. Finally, stress the significance of logging out of their workstations every time before they leave their desk, and using a personal hotspot instead of an open WiFi network. These are some of the best practices that can reduce the risk of data breaches due to human mistakes.

10.  Invest in cyber-liability insurance

Purchasing cyber-liability insurance is a proactive step that can safeguard your business against many potential risks and financial losses that occur due to cyber threats.

Despite your best efforts to secure your business operations, there is always a chance of dishonest employees or skilled hackers exploiting your clients’ details. Cyber-liability can cover your bases and provide coverage for many expenses related to a data breach. It can mitigate the financial impact of a cyber-attack and ensure that your business is well-equipped to handle such scenarios.

Implement a fraud detection tool

Businesses use fraud detection tools to detect and prevent fraudulent transactions, protect against financial losses, and comply with industry regulations. Common types of fraud detection software include:

  • Rule-Based Systems 
  • Anomaly Detection and Transaction Monitoring
  • Machine Learning and AI-Based Systems

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The most secure online payment methods

Businesses must protect their customers by accepting only the most secure payment forms. Some of the safest online payment methods are also the most common:

Credit cards

Credit cards are indubitably the safest and most secure method for online payment.  All renowned credit card processors comply with PCI DSS guidelines. Additionally, credit cards use online security features such as fraud monitoring and encryption to keep the customers’ private details safe.

Debit cards

Small business owners can use debit cards for accepting payments as they are also governed by PCI compliance. Also, in most cases, debit card use from a peculiar internet protocol address can trigger supplementary identity verification measures.

ACH Payments 

ACH stands for Automated Clearing House. This kind of payment mode enables customers to directly transfer funds from their checking account to another bank account. ACH Payments adhere to several security protocols that ensure the customers’ private and confidential data is kept safe.

Mobile wallets

Nowadays, a plethora of digital wallets have emerged such as Amazon Pay, Apple Pay, etc. Clients benefit from such payment forms as they mask credit and debit card numbers. Businesses, on the other hand, benefit from this as the customers must use a digital PIN or fingerprint to authenticate the purchase.

Wire transfers

A wire transfer is a method of electronic fund transfer where money is sent from one bank account to another. The funds are transferred through a secure network such as SWIFT, i.e., Society for Worldwide Interbank Financial Telecommunication. Although this payment form is extremely safe, it is often used for large or international transactions. Also, they may involve a certain fee charged to the customers.

Offer secure online payments through a payment platform that does it all

Owning a business of your own has numerous perks. But, it also comes with many considerations. Among them is protecting your clients’ private financial information. You can follow the aforementioned tips to safeguard your customers’ details and keep yourself stress-free, or you can use a clientflow management platform with payment processing capabilities like HoneyBook that implements these safeguards for you.

HoneyBook is a clientflow management platform where you can communicate with clients, send invoices, receive secure online payments, and more. HoneyBook allows you to manage every client interaction from one place. 

Try HoneyBook‘s payment processing software

Customize your process for getting paid, whether you connect it to your service selection, scheduling, and/or contract.

How to create an invoice and get paid fast

Woman working on creating an invoice

Discover how to create an invoice that looks professional and gets you paid fast. Follow this step-by-step guide to create an easy-to-follow invoicing process for your small business. 

Man sits at desks and drafts a plan.

Mastering the art of how to create an invoice is a pivotal step for small business owners. Initially, the prospect might seem a bit tedious, but don’t worry. Creating an invoice is a straightforward process that takes just a few minutes to understand. Moreover, it’s reassuring to know that you can test your skills by sending an invoice to yourself, ensuring that everything aligns seamlessly.

One of the keys to success is utilizing invoice templates to craft professional invoices. In this guide, you’ll walk through the invoicing process, and explore how to design professional-looking invoices.

Jump to:

The Importance of Creating Invoices

If you’re an independent business owner, you will need to make invoices. An invoice is what a business sends to a client to request payment in exchange for services, functioning much like any other bill, such as for utilities or at a restaurant. The term “invoice” is commonly used by service-based businesses and independent contractors. Creating a professional invoice, especially online, is crucial for independent business owners because it:

  • Establish yourself as a professional service
  • Create a document that ensures easier financial record-keeping
  • Make it easier to keep track of invoice payments and allow your clients to do the same
  • Establish a payment schedule
  • Provide clients with documentation of what services they’re paying for

Invoicing clients helps you build trust with your current and future clients. Trust is crucial for maintaining long-term clients and is essential for positive customer relationships.

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What to include in an invoice

The easiest way to make an invoice is to use an online template with smart fields that auto-populate your client’s name. For example, HoneyBook offers many invoice templates for every type of independent business, and it’s easy to swap out the template information with yours. 

Whether you’re manually creating invoices from scratch or using a template, be sure they include the following: 

  • Business name
  • Service provider’s (that’s you!) contact information
  • Invoice number
  • Invoice date
  • Total cost
  • Payment(s) due date
  • Payment terms
  • Payment schedule
  • Bill to (buyer/payer information)
  • Product details or description of services provided
  • Accepted payment methods
  • Where to pay
  • Terms and conditions
  • Company logo
  • (Optional): Discounts and taxes
  • (Optional): Seller notes
HoneyBook invoice
HoneyBook invoice template

1. Business name

Use a business name in the header section of your invoice If you don’t have a business name yet, just use your name or the name that’s on your bank account where you’ll receive payments.

Using your business name on invoices is more professional than using your personal name. 

What if I don’t want to use my real name and I don’t have a business name yet?

If your business is unregistered, you can and should still use your business’ given name. The US government allows you to operate an unregistered business under a fictitious name, so long as that name is not legally registered and claimable by anyone else. This is known as your Doing Business As (DBA) name, which you may see as “d/b/a” when you receive payments. 

2. Service provider’s (aka seller’s) contact information

When you create invoice documents to send to clients, you’re considered the seller. You should include all of the relevant contact information for your business. At a minimum, this would include your phone number, website, and email address. However, you may also want or need to include a physical mailing address and your social handles.

3. Invoice number

If you DIY your process for how to create an invoice, you’ll need to use an official numbering system. There’s no single way to do this, but you’ll find it makes everyone’s lives easier if you use a numbering system that avoids repeating the same numbers. 

Using online invoices will take care of this for you by automatically assigning numbers. The most common numbering systems you’ll find for invoices include sequential systems (1, 2, 3, etc.), or systems that incorporate the year, month, and invoice number for that year. Clientflow management systems like HoneyBook automate this tedious process for you.

4. Invoice date

There’s nothing complicated about how to create an invoice date. Just use the date you plan to send the invoice. Note that this should always be the date you send the invoice, not the invoice creation date you created the invoice.

5. Total cost

Provide the total cost of the service you’re invoicing for. Make sure this number is easily visible. Many invoice templates and designs make the total cost among the largest and most easily-identified text on the page. 

6. Payment due date

Ensure clients have all the necessary payment details, especially when the payment is due! Make sure the due date is easy to see. Some invoice templates may put the due date right next to the amount due.

If you use HoneyBook, this is especially seamless. HoneyBook invoices send automatic payment reminders so your clients will never be bothered or forget to pay you. They can then pay directly in the platform, and you’re processing payments in one or two clicks with some of the lowest payment fees in the biz.

7. Payment terms

Specify the timeframe within which you expect payment, such as ‘Payment due within 30 days of invoice date.’ Include any late payment fees or interest rates to encourage timely payment. Clearly state acceptable payment methods (e.g., bank transfer, credit card) to avoid any confusion. Including clear payment terms helps maintain a professional relationship with your clients and ensures you get paid for your services promptly. 

8. Payment schedule

Outline the frequency and amounts of payments, especially for projects with multiple stages or milestones. For example, you might require a deposit upfront, followed by progress payments at specific project milestones, and a final payment upon completion. Clearly defining a payment schedule helps manage cash flow and sets clear expectations for both parties.

9. Bill to

Your “Bill to” section should include the name and contact details of the individual or business that will be making the payment for the services rendered. Ensure you have the correct name or business entity listed here. 

If a business tries to contest payment, having the wrong entity name may make it more difficult to legally defend your right to payment. If you aren’t sure what the “Bill to” name for a client should be, ask the client how to create a professional invoice with the correct entity name.

If someone disputes your payment and you use HoneyBook, our dispute specialists will be at your side making sure things get settled—the right way. 

10. Product details and/or service description

You won’t need to spend too much time researching how to create an invoice details section. You have the flexibility and control to provide a detailed itemized list of the product or service you offered or if you prefer, a brief description of the product or service you offered. You should also include the pricing information in the details section, including cost per item or hourly rate, as well as how many items were created and sent or how many hours were worked.

11. Accepted payment methods 

Some platforms that allow you to create and send an invoice also serve as integrated payment processors. These services make it easy to accept payments online regardless of which payment methods the client uses; they typically handle the processing for you.

If you do plan to give the client alternative methods of payment, such as credit card, ACH, or bank transfers, list all of the forms of payment you accept. With HoneyBook, you can even request the client “pay now” directly from the invoice. Now that’s easy.

12. Where to pay

Specify the preferred payment method and provide clear instructions on where and how to make the payment. For example, include your bank account details for a bank transfer, a payment link for online transactions, or a physical address for checks. Providing clear payment instructions helps ensure prompt and accurate payments, reducing the likelihood of delays or errors.

13. Terms and conditions

You may want to provide a section that explains the terms and conditions of the service of your service, products, or preferred payment methods. This could include your return or cancellation policy or the penalty for overdue invoices and late payments.

14. Company logo

Add your company logo to instill a sense of confidence in the client that your business is professional. A professional logo is excellent for building your brand and for customer relationships across every type of business, from freelancing to consulting.

15. Discounts and tax

You don’t need discounts or taxes sections on your invoice from scratch if you don’t offer discounts or if you aren’t required to collect taxes for your services. If you do provide discounts, or if you’re legally required to impose a sales or services tax, create a section that identifies the amount incorporated into the final payment due amount. 

16. Seller notes

Many invoice templates have a “Notes” section incorporated into them by default. If you’re creating an invoice for your small business, you may want to have a notes section for any details that extend beyond just the service details. It’s a nice place to leave a lighthearted “thank you” note.

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90% of HoneyBook invoices are paid on time or early.

How to format your invoices

Creating and formatting your invoice is easy with HoneyBook

Creating invoices isn’t just about sending a request for payment; it’s also about making a professional impression. Here are some things to consider for your invoice design and format. 

Invoice formats

  • Online vs. offline: Decide whether you’ll create and send invoices electronically or in print.
  • Digital signatures: Consider incorporating digital signatures for added security and authenticity.
  • PDF invoices: Portable Document Format (PDF) is a widely used format for invoices to clients who want to download or print the document.
  • Invoice software: Client management software like HoneyBook allows you to design, create, and send invoices to your client on the same platform you use to sign contracts and schedule appointments. 

Invoice design best practices

  • Branding elements: Include your company logo, brand colors, and fonts to create a cohesive and visually appealing invoice.
  • Consistency: Maintain a consistent design across all your invoices and other business documents. This reinforces your brand and professionalism. HoneyBook offers invoice templates that allow you to customize your invoices with brand elements effortlessly.
  • Clarity and readability: Ensure that all information on the invoice is clear and easy to read. Use a clean layout with appropriate spacing.
  • Professional language: Use professional language and tone in your invoice, conveying a sense of competence and reliability.

Pro tip

Try designing an invoice with HoneyBook’s free invoice generator and see how easy and fun it can be to create a professional-looking invoice design in no time. 

How to send an invoice

Once you’ve created your professional invoice, the next step is delivering it to your client. Here are some ways of sending an invoice to your clients:

  • Email: You can send an invoice directly to your clients via email by converting them into PDFs. 
  • Print and mail: If your client prefers a physical copy, you can print an invoice and snail mail it to them. 
  • Invoicing software: Software like HoneyBook allows you to design, create, and send invoices. You can even get paid directly through HoneyBook
  • Online payment portals: Online invoicing and payment platforms like PayPal or Stripe also let you request and collect payments. 

Time is the key here. Prompt delivery increases the chances of timely payments and helps you maintain a positive relationship with your clients.

HoneyBook invoice email
HoneyBook invoice email

Invoice FAQs

How do I make a simple invoice?

To make a simple invoice, you can use online invoicing software or templates. Fill in your business details, client information, invoice number, date, total cost, payment due date, and payment terms. Ensure it looks professional and includes all necessary information for easy payment processing.

What is the quickest way to invoice?

The quickest way to invoice is to use online invoicing software. These tools automate the process, allowing you to create and send invoices quickly, track payments, and manage your finances efficiently.

Is it hard to create invoices?

Creating invoices is not hard, especially with the right tools. Online invoicing software makes the process straightforward, allowing you to create professional invoices in minutes. Simply input the necessary information, and the software will generate the invoice for you.

What should you not put in an invoice?

When creating an invoice, avoid including personal information such as your social security number and irrelevant personal comments. Stick to the necessary details related to the transaction, such as the services provided, cost, and payment terms.

Level up your business and get paid faster

Invoicing and getting paid is a crucial part of your business, but it’s just one step within your broader clientflow. To get paid as fast as possible, it’s best to ensure you can manage everything in one place, from invoicing to onboarding, project management, scheduling, and more. 

Consider a clientflow platform like HoneyBook, which goes beyond invoicing to ensure you can manage your entire business and client relationship. 

With a single, robust tool, you can save time and money and create more professional touchpoints with clients. 

Offer seamless payments

Offer multiple payment options with HoneyBook and get paid directly through your invoices.

Lessons in Business Leadership

Lesson in business leadership
Lesson in business leadership

💡The best leaders approach their leadership from a place of service to others.

What does leadership look like to you as an independent business owner? Whether that looks like speaking on a stage, running a mentorship program, or supporting your clients, you are a leader. Today on the podcast, we sat down with Laylee Emadi, coach for speakers and creative educators, to talk about leadership in business. 

Laylee shares her journey in leadership as an independent business owner—what stepping into leadership to cultivate a thriving community looks like, and what it truly means to lead by example and stick to your values. If you are looking for more ways to invest in yourself as a leader, this episode is for you. 

The Independent Business podcast is powered by HoneyBook, the all-in-one clientflow management platform for independent business owners to streamline their processes and create remarkable client experiences. Book clients, manage projects, get paid faster, and have business flow your way with HoneyBook. Use the code PODCAST to get 20% off your first year as a new member.

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Transcript

Laylee’s entrepreneurial journey

Ten years ago, Laylee was a high school teacher, dance director, and curriculum designer with a photography side hustle. After she took her photography business full-time, it was a natural progression to use her background in education to educate other creative entrepreneurs. 

Laylee has had an entrepreneurial spirit since she was young, and she credits it to her immigrant parent’s passion, sacrifice, and hard work. 

Today, Laylee is a leader in the creative entrepreneur community. Her belief, however, is that all creative entrepreneurs are already leaders. You can carry yourself like a leader and get involved in your community at any stage of your business. Showing up to serve your community and represent your business is a great way to identify your strengths as a leader. 

What leadership can look like as an independent business owner

So what does leadership look like as an independent business owner? Consider the following:

  1. Creating spaces for other creative entrepreneurs to gather and support each other
  2. Creating a service-based environment in your business

The best leaders approach their leadership from a place of service to others. It’s not about the spotlight, it’s about community growth and shining a spotlight on others. 

The ROI of community-based leadership

At the beginning of your leadership journey, serving your community may not feel like it has a payoff for your business. However, ten years into her business, Laylee is now seeing how her leadership efforts have helped to grow her business. 

For example, Laylee values diversity, equity, and inclusivity, and her values have led her to say no to some lucrative opportunities. While there wasn’t an ROI for her decision at the moment, her inclusivity efforts have made an impact on her business growth in the long run. Today, others see her business as a safe space to be accepted as themselves, which leads them to recommend Laylee to their friends. 

Staying true to her values as a leader has shaped what her business looks like, and in the end, taking on a leadership role in her community did help drive business growth. 

How to implement your values as a business owner

A true leader walks their talk. Through processes they’ve set in place, they’re able to implement their values instead of merely talking about them:

  1. Get extremely clear on your values and what’s most important to you
  2. Create boundaries to honor your values 
  3. Create ways to implement your values in your business

For example, whenever Laylee is invited to speak somewhere, she asks to see the speaker lineup to make sure that the event also values diversity and inclusivity. She has a pre-written script that she uses every time she gets a request so that it’s easy to implement her values.

She also has scripts to address the responses she gets back. Before she even hears an answer, she knows what she will say if the event has a diverse lineup of speakers or if they don’t. 

When an event does not have sufficient representation, she offers to send them a list of speakers of color. Then, she has ready-to-go scripts for whether or not the event leaders responded favorably to her offer.

Having pre-written scripts can help you stay in alignment with your values and know when you need to walk away from opportunities that don’t align with you as a leader in your community.

Don’t wait until you have a large following to lean into your leadership abilities 

You don’t have to have a huge platform to develop yourself as a leader. Instead, ask yourself these three questions:

  1. What would a leader do in this situation?
  2. If I were already in a leadership position, where would I be showing up?
  3. If I were already a leader, what types of things would I be offering to my audience and community?

No matter how many followers you have, you can become a leader and make an impact in your community, whether it’s in-person or online. 

How to invest in yourself as a leader

  • Participate in coaching, especially for areas you feel weak in
  • Attend in-person events when you can
  • Listen to leadership podcasts
  • Read leadership books
  • Following thought leaders that resonate with you
  • Carving out time to create instead of constantly consuming

The biggest differentiator between the businesses that succeed and the ones that fail

Laylee believes that the biggest differentiator between the businesses that succeed and the ones that fail is a willingness to experiment with new things, and lean into the entrepreneurial spirit. It’s important to give yourself and your business the freedom to grow and change as your journey continues.

Important sections of the conversation

  • [1:58] Laylee’s entrepreneurial journey
  • [7:41] What leadership can look like as an independent business owner
  • [10:32] The ROI of community-based leadership
  • [14:21] How to implement your values as a business owner
  • [20:28] Don’t wait until you have a large following to lean into your leadership abilities 
  • [29:05] How to invest in yourself as a leader
  • [32:02] The biggest differentiator between the businesses that succeed and the ones that fail

Connect with the guests

Website: layleeemadi.com

Instagram: instagram.com/laylee_emadi