Top Bonsai alternatives for freelancers and service-based businesses

Original publish date

Share

Keep reading

How to make money as a photographer: Key income streams

Keep reading

Portrait photography pricing guide for growing studios

For small business owners tackling multiple responsibilities, Bonsai brings essential tools together in one platform. Its customer relationship management (CRM), invoicing, and time-tracking capabilities make it easier to stay organized and focused on growth.

But Bonsai is just one option in a crowded market—and it may not be the best fit for every business. Because the software you choose directly affects how efficiently you work, scale, and serve clients, it’s worth stepping back to evaluate the alternatives before committing.

Your best choice ultimately depends on your specific goals and business model. This article compares the top Bonsai alternatives to help you find the right tool for your small business. 

Key takeaways

  • Bonsai is one of many client management tools on the market for small businesses. 
  • When evaluating Bonsai competitors, consider factors like automation capabilities, ease of use, pricing, and how well each platform supports your workflow. 
  • HoneyBook stands out as a top Bonsai alternative, offering everything from lead management to contracts and payments in one convenient system.

Bonsai alternatives at a glance

Here’s a quick overview of how each Bonsai alternative stacks up, with key features, who they’re best suited for, and what you can expect to pay. Use this table to narrow down options before diving into the full comparison.

Notable featuresBest forPricing
BonsaiCRM, automated invoicing, and built-in time trackingFreelancers and small business owners who need user-friendly financial managementStarts at $9/month per user
HoneyBookDigital contracts, invoices, lead management, scheduling, and workflow automationsSmall business owners who need client management, proposals, invoicing, and payment collection in one platformStarts at $29/month; free trial available
FreshBooksInvoicing, payment processing, and bookkeepingSmall businesses that need simple financial management toolsStarts at $23/month
Monday.comCustomizable project dashboards and AI agentsFast-growing teams that need AI supportFree version available; paid plans start at $9/month per user
17hatsContracts, invoices, and email and SMS outreachSmall businesses that need simple, user-friendly administrative supportStarts at $60/month
ClickUpTask tracking, team communication, and AI assistance Fast-growing teams that need collaboration toolsFree version available; paid plans start at $7/month per user
DubsadoClient portals, professional documents, and automated workflowsCreative professionals who need customizable workflowsStarts at $35/month

HoneyBook

HoneyBook is a client management platform built for small business owners and freelancers. Its CRM brings lead management, scheduling, proposals, contracts, and invoicing into one system to help manage every aspect of the client workflow in one place. HoneyBook also includes intuitive workflow automations that reduce manual tasks so you can focus more on billable work. 

Who is it best for? 

HoneyBook is best for service-based professionals who want to simplify their administrative processes and increase productivity. It’s a great option when you need a CRM with light project tracking capabilities, but prefer something more accessible over complex enterprise tools.

Key features

HoneyBook’s key features include: 

  • CRM with integrated lead forms and meeting scheduler
  • Templates for proposals, contracts, and invoices
  • Payment processing and financial insights
  • Customizable client portals
  • Customizable automated workflows
  • AI-powered meeting prep, writing support, and business insights

What people love about HoneyBook

HoneyBook makes administrative work faster and easier for both business owners and clients. With everything centralized—from lead forms to payments—you don’t have to juggle multiple platforms. Its custom automations reduce busywork and free up time for higher-value tasks.

How HoneyBook can improve

Not all features from the HoneyBook desktop platform are available on the mobile app, which can limit business owners who rely heavily on their smartphones. 

FreshBooks

FreshBooks is an invoicing and accounting platform built for small businesses. Features like time tracking, automated payment reminders, and expense tracking make it easier to get paid on time. FreshBooks also offers some basic project management features, like proposal templates and document sharing. 

Who is it best for? 

FreshBooks is best for freelancers and small business owners who want to organize their finances but don’t necessarily need advanced project management tools. 

Key features

FreshBooks’ key features include: 

  • Invoice generator with online payment options and automated reminders
  • Payment processing with instant payout option
  • Integrated timesheets
  • Accounting dashboard with expense tracking
  • Client portal with direct communication and file storage
  • Payroll tool for teams
  • Mobile app for managing finances on the go

What people love about FreshBooks

FreshBooks provides a straightforward, easy-to-use interface that even non-accountants can manage easily. Its professional invoices and communication tools also help make a strong first impression with clients. 

How FreshBooks can improve

FreshBooks is more finance-focused, with limited client management tools compared to small business platforms like HoneyBook. Plus, you need to upgrade to premium pricing tiers as you bring on new clients, which can make growth cost-prohibitive. 

Monday.com

Monday.com is a popular work management platform known for its flexibility. It can scale up to support larger teams, but can also be customized to suit small businesses. The platform has recently added extensive AI capabilities that allow you to automate many aspects of your operations. 

Who is it best for? 

Monday.com is best for fast-growing businesses that need a work management platform with extensive automation features. It’s particularly effective for small teams that are comfortable using AI to build workflows and custom apps. 

Key features

Monday.com’s key features include: 

  • Comprehensive project management tools with task tracking, document sharing, and team collaboration features
  • Customizable AI agents and automated workflows
  • Vibe coding tool for building custom apps and dashboards
  • Form builder that integrates with CRM and task tracker
  • Integrations with tools like Slack, Google Docs, and Asana

What people love about Monday.com

Monday.com is highly customizable, so you can tailor it to fit your business model. Its sophisticated AI features and automations keep projects moving forward without manual effort.

How Monday.com can improve

Monday.com may be too complex for freelancers or creative service professionals working solo. The platform is designed for teams, and the extensive customization options require time and effort. Plus, many of the advanced AI features are only available on a premium subscription, which can be pricey.

17hats

17hats is a business management platform built for entrepreneurs who offer professional services. It centralizes administrative tasks like outreach, scheduling, task tracking, and invoicing in one platform.

Who is it best for? 

17hats is best for small business owners who want to manage all their administrative tasks in one platform. It works well for teams that focus on simplicity and don’t need advanced automation or project planning tools. 

Key features

17hats’ key features include: 

  • Templates for quotes, questionnaires, contracts, invoices, and other business documents
  • Email and SMS outreach
  • Project and lead tracking with customizable workflows
  • Online payments with recurring billing options
  • Client portal with communication tools

What people love about 17hats

17hats combines many key business features in one place, which means you don’t have to switch between software programs. It’s also easy to set up and doesn’t require advanced technical knowledge.

How 17hats can improve

17hats lacks the advanced customization options that many other client management platforms offer. This can make it challenging to scale or adapt the platform to your business model. 

ClickUp

ClickUp is a project management tool designed to boost productivity. You can use its collaboration tools to create custom task trackers, reporting dashboards, Kanban boards, or Gantt charts for your team. And its AI features help you build custom agents and automatic workflows to get things done faster.

Who is it best for? 

ClickUp is best for fast-growing small businesses that need customizable tools for task management and resource planning, but don’t need invoicing or bookkeeping support. 

Key features

ClickUp’s key features include: 

  • Task tracking
  • Built-in chat and calls for team collaboration
  • Custom forms and project documents
  • Scheduling and timesheets
  • Custom reporting dashboards
  • Custom automations
  • AI assistant 
  • Custom AI agents

What people love about ClickUp

ClickUp’s robust task management features and collaboration tools make it easy to manage entire projects in one app. You can also customize it to suit your workflows. 

How ClickUp can improve

ClickUp is complex and has a steep learning curve, which may be overwhelming for small businesses or freelancers looking for a simpler solution. It also lacks pre-built client management tools you find in HoneyBook or Bonsai, such as contracts and invoicing. 

Dubsado

Dubsado is a CRM and project management software built for creative service professionals. It helps build a smooth client experience with standardized processes and automations. 

Who is it best for? 

Dubsado is best for creative small business owners and freelance professionals who want to centralize their administrative workflows.

Key features

Dubsado’s key features include: 

  • CRM with integrated lead capture forms
  • Client portal with appointment scheduler
  • Proposal and contract templates with e-signature
  • Invoicing and payment processing with automated payment reminders
  • Customizable automations

What people love about Dubsado

Dubsado offers sleek, professional client portals and document templates. You also get a ton of automation options.

How Dubsado can improve

Dubsado’s extensive customization options can feel overwhelming and lead to longer onboarding times. Users also mention that its workflow management features aren’t intuitive, which can slow down day-to-day operations. 

How to choose a Bonsai alternative

When choosing a Bonsai alternative, think about your business goals and the roadblocks you’re currently experiencing. The right software should help you work through those roadblocks and operate more productively. Also, consider factors like pricing and onboarding time. 

HoneyBook is a top Bonsai alternative for small business owners looking to simplify their client management process. It supports every stage of the client journey, from lead capture and scheduling to contracts, invoicing, and final payment

Try HoneyBook today to take the stress out of client management. 

FAQ

What should I look for in a Bonsai alternative?

When choosing a Bonsai alternative, look for core features like a CRM, scheduling, contracts, invoicing, and a client portal to centralize operations. Automations are also important for saving time and reducing manual effort. 

What type of software is Bonsai?

Bonsai is a business management software for small business owners and freelance professionals. It offers client and project management features, along with financial tools in one unified platform, to reduce administrative workload.

Can I migrate from Bonsai to another platform easily? 

Migrating from Bonsai to another platform typically requires you to manually export data into CSV files and then upload them into the new software. Some features, such as recurring payment plans, may need to be rebuilt from scratch. 

Which Bonsai alternatives offer the best value for freelancers? 

Among the Bonsai alternatives on the market, HoneyBook offers the best value for freelancers, with comprehensive client management tools and automations. 

Can ClickUp replace Bonsai?

ClickUp can’t fully replace Bonsai for small businesses. While it covers project management needs, it lacks built-in contracts and invoicing features. 

Keep reading

header-cta-honeybook-for-teams

HoneyBook for teams

Artists, photographers, writers, art directors, and more.

header-cta-why-honeybook

Why HoneyBook?

HoneyBook handles the busywork so you can do your best work.​